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Dialogue

Verified Job Source

Health is everything. Don’t settle

Montreal, Quebec

Health and Human Services
501–1,000 people

About

Dialogue is Canada's only virtual care provider with Accreditation Canada Exemplary Standing — the highest standard of safety, quality, and member experience in the industry. We deliver integrated health and wellness services through a single platform, from the convenience of a smartphone, computer, or tablet: Primary Care, Mental Health+, EAP, Women's Health, Wellness, and Medical Second Opinion. One app. One in-house care team. Available 24/7/365. With a 4.8/5 app rating, 4.7/5 appointment satisfaction, and a 9.4/10 onboarding satisfaction score, Dialogue is the benefits partner that stands behind its results — for the 52,000 organizations that choose it, and more than 10 million Canadians who depend on it.

Open positions

Financial Analyst (FP&A and Reporting)

Hybrid · Montréal

The Financial Analyst will consolidate monthly results, prepare financial statements and budgets, and perform variance analysis. They will also analyze accounting treatments for contracts and support management reporting.

Infirmier(-ère) praticien(ne)

Remote · Canada

The Nurse Practitioner provides first-line medical support and symptom assessment for patients via a virtual platform. Responsibilities include diagnosing common and complex conditions, creating personalized care plans, and collaborating with a multidisciplinary healthcare team.

Gestionnaire de risques

Hybrid · Montréal

Define the company's risk posture by designing tailored risk management frameworks, policies, and tools to support strategic decision-making. Provide expert guidance on vendor selection, major projects, and operational changes while managing the GRC tool and incident coordination.

Coordonnateur(trice) de la satisfaction des membres

Hybrid · Montréal

Provide high-quality empathetic support to members via chat and email while ensuring rapid resolution of requests. Maintain and optimize AI tools within Zendesk and the FAQ chatbot to improve the member experience.

Risk Manager

Hybrid · Montréal

The Risk Manager will design and maintain right-sized risk frameworks and policies to support business decision-making and innovation. They will also manage various risk topics including third-party risk, business continuity, and technology risk while providing advice on key operational changes.

Member Success Coordinator

Hybrid · Montréal

The Member Success Coordinator provides empathetic support to members via chat and email while managing and improving AI-driven operational tools. They act as a bridge between members and internal teams to ensure high-quality service delivery and continuous product improvement.

Spécialiste en Santé Mentale - Nuit

Remote · Canada

Monitor and triage the overnight queue to provide immediate clinical contact for members experiencing mental health crises or support needs. Coordinate emergency escalations and collaborate with multidisciplinary teams to ensure safe care trajectories and continuity of care.

Mental Health Specialist - Night

Remote · Canada

Monitor and triage the overnight queue to provide immediate clinical support for members, ranging from low-acuity requests to acute crises. Coordinate with emergency services and multidisciplinary teams to ensure safe care pathways and seamless handoffs.

Spécialiste en Santé Mentale (famille et relations)

Remote · Canada

Provide brief interventions and coaching for members facing relationship, family dynamics, or parenting challenges using the Gottman approach. Conduct clinical risk assessments and guide members toward appropriate community or institutional resources for themselves and their families.

Mental Health Specialist - Night

Remote · Canada

The Mental Health Specialist manages the overnight queue by triaging incoming cases, conducting crisis and suicide risk assessments, and coordinating emergency interventions. They also collaborate with multidisciplinary teams to ensure seamless continuity of care and maintain precise clinical documentation.

Mental Health Specialist (Family and Relationships)

Remote · Canada

The Mental Health Specialist will conduct clinical assessments and provide coaching to members regarding family, parenting, and relationship challenges. They are also responsible for connecting members with appropriate community resources and maintaining structured clinical documentation.

Senior Data Developer

Hybrid · Montréal

You will develop and maintain data warehouse modeling and build robust, scalable data pipelines to transform raw data into curated datasets. Additionally, you will implement observability for data quality and collaborate with cross-functional teams to translate business requirements into effective data products.

Senior Software Developer, Backend

Hybrid · Montréal

You will build, improve, and operate mission-critical applications and API services while collaborating with product managers to refine work items. Additionally, you will write technical design documents and mentor other developers through code reviews and direct guidance.

Executive Assistant

Hybrid · Montréal

The Executive Assistant will manage complex calendars, travel, and communications for C-Suite executives while providing administrative support. Additionally, the role involves coordinating in-office events and providing basic technical support to ensure a professional environment for employees and guests.

Operations Advisor

Hybrid · Montréal

The Operations Advisor will lead continuous improvement initiatives to enhance operational efficiency, member experience, and provider experience within the Primary Care Program. They will also provide strategic analysis and cross-functional support to drive key growth initiatives and operational excellence.

Senior Software Developer, Full-Stack (Client experience)

Hybrid · Montréal

The Senior Software Developer will build, improve, and operate mission-critical applications and API services within the Client Stream team. They will also create technical design documents and mentor other engineers through code reviews and guidance.

Nurse Practitioner

Remote · Canada

The Nurse Practitioner will conduct remote assessments, diagnose and treat patients, and create personalized care plans via a virtual platform. They will collaborate with a multidisciplinary team to ensure comprehensive patient care and provide referrals to specialists when necessary.

Manager, Partnerships

Hybrid · Toronto

Lead and develop a team of Partnerships Managers and Enablement Specialists to drive partner success and revenue growth. Oversee operational performance, data-driven reporting, and strategic alignment across cross-functional internal teams.

Travailleur(-euse) Social(e)

Hybrid · Canada

As a Social Worker, you will conduct virtual sessions for clients with mental health symptoms and ensure follow-up to track their progress. You will provide evidence-based care in a collaborative environment, focusing on emotional stabilization and psychosocial resilience.

Social Worker

Hybrid · Canada

As a Social Worker, you will conduct virtual sessions for clients with mental health symptoms and follow up to ensure their progress. You will deliver evidence-based care and collaborate with internal teams to provide holistic support.