Dialogue is Canada's only virtual care provider with Accreditation Canada Exemplary Standing — the highest standard of safety, quality, and member experience in the industry. We deliver integrated health and wellness services through a single platform, from the convenience of a smartphone, computer, or tablet: Primary Care, Mental Health+, EAP, Women's Health, Wellness, and Medical Second Opinion. One app. One in-house care team. Available 24/7/365. With a 4.8/5 app rating, 4.7/5 appointment satisfaction, and a 9.4/10 onboarding satisfaction score, Dialogue is the benefits partner that stands behind its results — for the 52,000 organizations that choose it, and more than 10 million Canadians who depend on it.
Hybrid
The Critical Incident Specialist coordinates rapid interventions for organizations following traumatic events and supports affected employees. They also collaborate with management and HR to facilitate a return to normalcy while maintaining rigorous documentation and service records.
Hybrid · Toronto
The Director will lead and develop a team of senior account managers to drive sustainable growth and client retention within a strategic segment. They will act as a trusted advisor to C-suite stakeholders while aligning cross-functional teams to meet complex client needs.
Remote · Canada
The Mental Health Intake Agent serves as the primary point of contact for members, managing account creation, intake, and appointment scheduling. They collaborate with the clinical team to support case management activities and ensure a seamless care journey for members.
Hybrid
The Mental Health Specialist will assess, manage, and prioritize high-risk mental health cases within the Dialogue platform. They will provide crisis intervention, safety planning, and coordinate with emergency resources to ensure safe and timely clinical outcomes.
Hybrid
The Mental Health Specialist assesses member needs and provides motivational support to help them achieve health objectives. They also manage patient navigation to external resources and maintain a database of community and public mental health services.
Hybrid · Montréal
The specialist will support the continuous improvement of mental health and employee assistance programs by implementing operational efficiency projects. They will also collaborate with cross-functional teams to analyze data and improve the quality of member and care team experiences.
Remote · Canada
The Mental Health Specialist will act as a clinical first point of contact to assess member needs and connect them with appropriate mental health professionals. They will conduct brief consultations, document clinical notes, and collaborate with a multidisciplinary team to improve the triage experience.
Hybrid · Montréal
The role involves designing and evolving backend systems to convert provider capacity and member demand into reliable appointments. You will build and operate mission-critical API services while collaborating with cross-functional teams to align on technical solutions.
Hybrid · Toronto
You will design, build, and maintain a scalable data platform while implementing engineering best practices across the full data lifecycle. The role involves partnering with cross-functional teams to enable self-serve data access and optimizing infrastructure for performance and cost.
On-site · Montréal
You will conduct comprehensive musculoskeletal assessments and develop personalized treatment plans for patients within corporate clinics. Additionally, you will collaborate with an integrated care team to deliver evidence-based interventions and maintain accurate clinical documentation.
Hybrid · Toronto
The Talent Enablement Specialist provides HR support to employees and managers while managing employee relations and operational inquiries. They also contribute to process optimization and maintain knowledge resources to ensure a seamless employee experience.
Hybrid · Montréal
The Financial Analyst will consolidate monthly results, prepare financial statements and budgets, and perform variance analysis. They will also analyze accounting treatments for contracts and support management reporting.
Hybrid · Montréal
The Risk Manager will design and maintain right-sized risk frameworks and policies to support business decision-making and innovation. They will also manage various risk topics including third-party risk, business continuity, and technology risk while providing advice on key operational changes.
Hybrid · Montréal
The Member Success Coordinator provides empathetic support to members via chat and email while managing and improving AI-driven operational tools. They act as a bridge between members and internal teams to ensure high-quality service delivery and continuous product improvement.
Remote · Canada
The Mental Health Specialist will conduct clinical assessments and provide coaching to members regarding family, parenting, and relationship challenges. They are also responsible for connecting members with appropriate community resources and maintaining structured clinical documentation.
Hybrid · Montréal
You will develop and maintain data warehouse modeling and build robust, scalable data pipelines to transform raw data into curated datasets. Additionally, you will implement observability for data quality and collaborate with cross-functional teams to translate business requirements into effective data products.
Hybrid · Montréal
You will build, improve, and operate mission-critical applications and API services while collaborating with product managers to refine work items. Additionally, you will write technical design documents and mentor other developers through code reviews and direct guidance.
Hybrid · Montréal
The Executive Assistant will manage complex calendars, travel, and communications for C-Suite executives while providing administrative support. Additionally, the role involves coordinating in-office events and providing basic technical support to ensure a professional environment for employees and guests.
Hybrid · Montréal
The Operations Advisor will lead continuous improvement initiatives to enhance operational efficiency, member experience, and provider experience within the Primary Care Program. They will also provide strategic analysis and cross-functional support to drive key growth initiatives and operational excellence.
Hybrid · Montréal
The Senior Software Developer will build, improve, and operate mission-critical applications and API services within the Client Stream team. They will also create technical design documents and mentor other engineers through code reviews and guidance.
