Mental Health Specialist - Night

Job summary

Monitor and triage the overnight queue to provide immediate clinical support for members, ranging from low-acuity requests to acute crises. Coordinate with emergency services and multidisciplinary teams to ensure safe care pathways and seamless handoffs.

Job details

Monitor and triage the overnight queue to provide immediate clinical support for members, ranging from low-acuity requests to acute crises. Coordinate with emergency services and multidisciplinary teams to ensure safe care pathways and seamless handoffs. Requires a bachelor's degree in mental health or human relations and at least 2 years of intervention experience as a social worker or similar role. Must be bilingual in English and French and available for overnight and weekend shifts.

What you’ll do

Monitor and triage the overnight queue to provide immediate clinical support for members, ranging from low-acuity requests to acute crises. Coordinate with emergency services and multidisciplinary teams to ensure safe care pathways and seamless handoffs.

Requirements

Requires a bachelor's degree in mental health or human relations and at least 2 years of intervention experience as a social worker or similar role. Must be bilingual in English and French and available for overnight and weekend shifts.

Benefits

• Access to the Dialogue app • Virtual mental health support • Fully funded insurance • Health spending account • Dental coverage • Fitness reimbursement • 4 weeks vacation • 9 wellness days • 1 volunteer day • 100% remote work • Incentive plans • Referral bonuses • RRSP matching • Coursera learning • External training budget • Mentorship • Optional parental leave top-up

Listed skills

• crisis intervention · Preferred
• case management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis Intervention
• Suicide Risk Assessment
• Triage
• Psychosocial Assessment
• De-escalation
• Safety Planning
• Clinical Documentation
• Bilingual English and French
• Case Management
• Emergency Coordination

Job areas

• Healthcare
• Social Services
• Customer Service & Support