Engagement Manager Lead

Job summary

Lead the strategic growth and management of high-value enterprise merchant partnerships across North America. Manage a team of account managers while collaborating cross-functionally with product, marketing, and operations teams to drive sales and operational efficiency.

Job details

Lead the strategic growth and management of high-value enterprise merchant partnerships across North America. Manage a team of account managers while collaborating cross-functionally with product, marketing, and operations teams to drive sales and operational efficiency. Requires over 8 years of experience in complex partnership management and 3+ years of experience leading high-performing account management teams. Candidates must be analytical, impact-driven, and proficient in using AI tools to enhance productivity.

What you’ll do

Lead the strategic growth and management of high-value enterprise merchant partnerships across North America. Manage a team of account managers while collaborating cross-functionally with product, marketing, and operations teams to drive sales and operational efficiency.

Requirements

Requires over 8 years of experience in complex partnership management and 3+ years of experience leading high-performing account management teams. Candidates must be analytical, impact-driven, and proficient in using AI tools to enhance productivity.

Benefits

• Paid Time Off
• Paid Parental Leave
• Wellness Benefit
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Basic Life Insurance
• RRSP With Employer Match
• Mental Health Program
• Equity Grants
• Sales Commission

Listed skills

• Operational Efficiency · Preferred
• Account Management · Preferred
• Data analysis · Preferred
• Stakeholder Management · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Strategic Partnership Development
• People Management
• C-Suite Relationship Management
• Data Analysis
• Cross-functional Collaboration
• Sales Growth Strategy
• Operational Efficiency
• AI Tool Proficiency
• CRM Software
• Strategic Framework Development
• Stakeholder Management

Job areas

• Management & Leadership
• Sales
• Logistics
• Food & Beverage
• Data & Analytics

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