International Student Advisor

Job summary

Advise international students using knowledge of immigration policies, procedures, and postsecondary education pathways. Provide professional, confidential support and use sound judgment when handling challenging situations.

Job details

Location New Westminster Campus Salary Range $62,006 annually (with wage increments to a max of $70,588 annually) which includes a special allowance of $2,000 per annum. Salary and wage increments are in accordance with the Collective Agreement. The Opportunity You’re a wizard when it comes to using your interpersonal and cross-cultural communication skills. A natural people-person, students from different backgrounds feel comfortable speaking with you. Your exceptional service and extensive knowledge of policies and procedures, relevant to international students, make you a trusted advisor and a valuable member of our team. In the face of challenging situations, you navigate through them with sound judgement, confidentiality, and professionalism. If this sounds like you, we need your talents! Apply to the International Student Advisor position, and join our dedicated and supportive team. Who We Are Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better. Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments. What It Takes Successful completion of a bachelor degree in a related discipline from a recognized post-secondary institution and a minimum of 4 years related work experience, or a combination of credentials and experience considered equivalent. Certification as a Regulated Canadian Immigration Consultant ( RCIC ) or Regulated International Student Immigration Advisor ( RISIA ); and be in good standing with the Immigration Consultants of Canada Regulatory Council ( ICCRC ). Experience supervising student assistants or volunteers. Extensive knowledgeable of Citizenship and Immigration Canada, Immigration and Refugee Protection Act/Regulations, and policies and procedures pertaining to international students A strong understanding of the post-secondary system in BC, including course and program transfer amongst BC institutions, and Douglas College programs of study, admission criteria and learner pathways. Additional Information For the Full Job Description, click here . This regular, full-time (35 hours per week) position is available starting October 26, 2026. Regular hours of work are Monday to Friday, 8:30am – 4:30pm or 9:00am – 5:00pm. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, the successful candidate must be available for occasional work at the Coquitlam campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule may be considered after successful completion of probationary period, subject to the terms of the College’s Work From Home Policy.

What you’ll do

Advise international students using knowledge of immigration policies, procedures, and postsecondary education pathways. Provide professional, confidential support and use sound judgment when handling challenging situations.

Requirements

Requires a bachelor degree in a related discipline and at least four years of related experience, or equivalent credentials and experience. Candidates must hold RCIC or RISIA certification in good standing, have experience supervising student assistants or volunteers, and demonstrate extensive immigration-policy and BC postsecondary-system knowledge.

Listed skills

• Customer service · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Interpersonal Communication
• Cross-Cultural Communication
• Student Advising
• Customer Service
• Immigration Policy Knowledge
• Confidentiality
• Professional Judgment
• Student Assistant Supervision
• Knowledge of BC Postsecondary Education
• Course and Program Transfer Guidance
• Admissions Guidance
• Learner Pathway Guidance

Job areas

• Education
• Customer Service & Support

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