Supervisor, Food Services

Job summary

Establish work schedules and coordinate and supervise staff who prepare and portion food, including training them in job duties, sanitation, and safety procedures. Estimate food and supply needs, maintain operational records, prepare reports, ensure food and service quality, and address customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Supervision 3-4 people Credentials Certificates, licences, memberships, and courses Food Safety Certificate Additional information Work conditions and physical capabilities Fast-paced environment Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Does not require Canadian work experience Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees

What you’ll do

Establish work schedules and coordinate and supervise staff who prepare and portion food, including training them in job duties, sanitation, and safety procedures. Estimate food and supply needs, maintain operational records, prepare reports, ensure food and service quality, and address customer concerns.

Requirements

Requires a secondary school graduation certificate, 7 months to less than 1 year of experience, and a Food Safety Certificate. The role supervises 3–4 people and calls for customer focus, communication, flexibility, initiative, teamwork, and dependability.

Listed skills

• Teamwork · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Food Portioning
• Work Scheduling
• Food Safety
• Sanitation
• Inventory Management
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Oral Communication
• Interpersonal Skills
• Teamwork
• Dependability

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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