Restaurant Host (Part-Time & Full-Time) - Eataly Eaton Centre

Job summary

The Host serves as the primary point of contact for guests, managing the greeting, seating, and farewell process. They are responsible for maintaining the flow of the dining room and managing reservations and waitlists using a computerized system.

Job details

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Reports to the Restaurant Managers. Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system Takes and manages reservations in restaurants that allow reservations Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability Informs guests when tables are ready, escorts them to table, provides menus and introduces the server Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency Performs other duties as required or assigned Qualifications 1+ year of experience in a high-volume restaurant Basic computer skills Excellent communication skills High school diploma or equivalent preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings and weekends Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Compensation Compensation for this role is CAD $17.60 hourly, plus tips This position has been posted to fill a current vacancy Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more!

What you’ll do

The Host serves as the primary point of contact for guests, managing the greeting, seating, and farewell process. They are responsible for maintaining the flow of the dining room and managing reservations and waitlists using a computerized system.

Requirements

Candidates should have over one year of experience in a high-volume restaurant and basic computer skills. Physical ability to lift 50 pounds and stand for up to 8 hours is required, along with a flexible schedule.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Paid Time Off • Paid Parental Leave • Free Family Meal Daily • Discounts At Eataly • Product And Cuisine Classes • Referral Bonus Program

Listed skills

• Customer service · Preferred
• Multitasking · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Greeting
• Seating Management
• Reservation Management
• Computer Skills
• Communication Skills
• Waitlist Management
• Customer Service
• Multitasking

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support