Order Fulfillment Specialist

Job summary

The Order Fulfillment Specialist manages the customer order pickup process at the warehouse to ensure a smooth and efficient experience. They are responsible for locating items, maintaining warehouse organization, and meeting daily performance targets.

Job details

We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include: * 4% Vacation pay on each pay or accrual * Bi-weekly pay schedule * Casual dress * On-site parking * Job growth opportunities * Group Benefit enrolment for eligible full-time employees * Group Retirement Savings Plan for those interested in planning for your future * We are located on a bus route What will you need to be successful in this role: Consistent attendance, reliability, and level of maturity that will show commitment to your work, your employers and to your future with us. Successful candidates must be comfortable lifting up to 50 lbs regularly, working in a fast-paced environment, and regularly twisting, bending, and walking. Some details about the Order Fulfillment Specialists (OFS) role The OFS team is the team who wraps up the customer’s auction adventure. Customers come to the warehouse to pay and pick up their orders at their designated appointment time; they are excited for their winnings and can’t wait to see what they bought. Who we are looking for in this role… You make an impact on customer experience by providing them an order pick-up appointment that is free of long waits. You understand that sometimes items are not where they said they are and go the extra mile to find the items for the customers. You are fast, focused and take pride in your ‘can do’ positive attitude. Why Choose Encore? * Ability to meet daily targets * Strong communication skills * Ability to read and speak English well * Great organizational and time management skills * You have a keen eye and notice the details * Ability to multi-task in a fast-paced environment * Availability 9:00 am to 6:15 pm Tuesday to Saturday on a permanent full-time basis * Ability to work Saturdays and over-time as needed * Working with little supervision, self-discipline is paramount This role starts at Level 1 hourly rate; $17.60 per hour and offers performance increases at set 4 week intervals. After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single of Family coverage with Dental and Vision care included and the employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested. Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.

What you’ll do

The Order Fulfillment Specialist manages the customer order pickup process at the warehouse to ensure a smooth and efficient experience. They are responsible for locating items, maintaining warehouse organization, and meeting daily performance targets.

Requirements

Candidates must be capable of regular physical activity, including lifting up to 50 lbs, bending, and walking in a fast-paced environment. Strong communication skills, reliability, and the ability to work a Tuesday to Saturday schedule are required.

Benefits

• Vacation pay
• Bi-weekly pay
• Casual dress
• On-site parking
• Job growth opportunities
• Group benefit enrolment
• Group retirement savings plan
• Dental care
• Vision care

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Order Fulfillment · Preferred
• Attention to detail · Preferred
• Physical stamina · Preferred
• Multi-Tasking · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Order fulfillment
• Customer service
• Time management
• Organizational skills
• Communication skills
• Multi-tasking
• Attention to detail
• Physical stamina
• Lifting
• Self-discipline
• Self-Discipline
• Positivity
• Planning
• Customer Service
• Communication
• English Language
• Optometry
• Order Fulfillment Management
• Warehousing
• Multitasking
• Time Management

Job areas

• Logistics
• Customer Service & Support
• Retail
• Administrative
• Order Fulfillment Specialist
• Order Processor / Order Entry Clerk
• Shop Sales Assistants
• Order Clerks

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