Front Desk Attendant, Full Time

Job summary

The Front Desk Attendant serves as the primary point of contact for camp residents, managing inquiries and coordinating services with housekeeping and maintenance departments. They are also responsible for processing sales transactions, maintaining accurate resident data, and preparing daily reports.

Job details

The responsibility of the Front Desk Attendant is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit. Essential Duties and Responsibilities: * Provide hospitality reception services to the camp residents. * Coordinate with other camp departments, such as housekeeping and maintenance, to ensure all rooms are clean and well maintained. * Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders. * Perform sales transactions in a reasonable and timely fashion. Enter sales into the cash register to ensure purchases are accurately recorded * Make change, accept acceptable forms of payment and issue receipts to customers. Follow standard procedures for cash handling * Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer follows overage/shortage standards * Complete daily and period reporting for management and clients. * Perform other administrative duties and functions as required. Qualifications: * 2+ years of customer service and reception experience in a fast-paced demanding environment. * Diploma in hospitality and hotel management is an asset. * Exceptional customer service attitude and experience. * Retail experience using point of sale system. * Proven time-management and organization skills. * Excellent communication and interpersonal skills. * Proficiency in MS Office (Excel, Word, PowerPoint). * Previous remote camp work in Food & Support Services. Position Requirements * Shift: 10hr/Day * Rotation: 20 Days On/10 Days Off * Local applicants preferred Perks: * Overtime after 44hr/week * Benefits available after 3 months * Travel & Accommodations provided ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community partnership commitments and voluntary employment equity initiatives, qualified Indigenous applicants (First Nations, Métis, and Inuit) may be given preference in the hiring process. Such applicants are invited to voluntarily self-identify and may be required to confirm a claim of Indigenous identity during the hiring process.

What you’ll do

The Front Desk Attendant serves as the primary point of contact for camp residents, managing inquiries and coordinating services with housekeeping and maintenance departments. They are also responsible for processing sales transactions, maintaining accurate resident data, and preparing daily reports.

Requirements

Candidates must have at least 2 years of customer service or reception experience, preferably in a remote camp setting. Proficiency in MS Office and experience with point-of-sale systems are required, while a hospitality management diploma is considered an asset.

Benefits

• Overtime pay • Health benefits • Travel provided • Accommodations provided

Listed skills

• Time management · Preferred
• Point-of-sale systems · Preferred
• Customer service · Preferred
• Organization · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Reception
• Hospitality management
• Point of sale systems
• Cash handling
• Data entry
• Time management
• Organization
• Communication
• Interpersonal skills
• Microsoft Office
• Excel
• Word
• PowerPoint
• Sales transactions
• Cash Handling
• Support Services
• Cash Receipts
• Organizational Skills
• Issuing Receipts
• Hotel Management
• Administrative Functions
• Microsoft Excel
• Management
• Cash Register
• Housekeeping
• Customer Service
• Sales
• Interpersonal Communications
• Point Of Sale
• Microsoft PowerPoint
• Time Management

Job areas

• Hospitality
• Customer Service & Support
• Administrative
• Food & Beverage
• Front Desk Attendant
• Hotel Desk Clerk
• Hotel Receptionists
• Hotel, Motel, and Resort Desk Clerks