Assistant Manager - Retail

Job summary

Direct, evaluate, plan, and organize daily retail operations, including managing staff, assigning duties, and procuring merchandise for resale. Recruit and supervise staff, administer payroll, conduct performance reviews, and resolve customer and supply issues.

Job details

Overview Languages English Education College/CEGEP Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Locate, select and procure merchandise for resale Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff Supervision 1 to 2 people 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Attention to detail Personal suitability Energetic Positive attitude Organized Team player

What you’ll do

Direct, evaluate, plan, and organize daily retail operations, including managing staff, assigning duties, and procuring merchandise for resale. Recruit and supervise staff, administer payroll, conduct performance reviews, and resolve customer and supply issues.

Requirements

The role requires a college or CEGEP education and 2 to less than 3 years of experience. Candidates should be energetic, positive, organized, attentive to detail, and able to work in a fast-paced environment as part of a team.

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Attention to detail · Preferred
• Organization · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Staff Scheduling
• Merchandise Procurement
• Staffing Planning
• Customer Service
• Complaint Resolution
• Recruitment
• Hiring
• Payroll Administration
• Performance Reviews
• Attention To Detail
• Organization
• Teamwork

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Human Resources

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