Sales Supervisor - Retail

Job summary

Assign duties and supervise a team of 3–4 workers while coordinating schedules and retail sales activities. Order merchandise, manage inventory and returns, authorize cheque payments, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player

What you’ll do

Assign duties and supervise a team of 3–4 workers while coordinating schedules and retail sales activities. Order merchandise, manage inventory and returns, authorize cheque payments, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role calls for accuracy, customer focus, efficient interpersonal and oral communication skills, flexibility, organization, reliability, and teamwork in a fast-paced, deadline-driven environment.

Listed skills

• Sales Reporting · Preferred
• Inventory management · Preferred
• Customer service · Preferred
• Organization · Preferred
• Accuracy · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Retail Sales
• Work Scheduling
• Merchandise Ordering
• Payment Authorization
• Returns Processing
• Sales Reporting
• Inventory Management
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Team Coordination
• Oral Communication
• Organization
• Accuracy
• Flexibility

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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