retail store supervisor

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Order merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Operate cash register Operate computerized inventory record keeping and re-ordering systems Perform data entry Provide advice about merchandise Provide customer service Advertise and/or promote products, sales or services Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease Maintain sales records for inventory control Assist in display of merchandise Accept cash, cheque, credit card or automatic debit payment Supervision 5-10 people Experience and specialization Area of specialization Retail store Additional information Security and safety Criminal record check Transportation/travel information Own transportation Travel expenses not paid by employer Public transportation is not available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Attention to detail Combination of sitting, standing, walking Walking Standing for extended periods Bending, crouching, kneeling Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Dependability Excellent written communication Initiative Judgement Ability to multitask

The supervisor is responsible for overseeing staff, managing sales duties, and coordinating inventory and merchandising activities. They must handle customer complaints, prepare sales reports, and ensure efficient store operations.

Candidates must have a high school diploma or equivalent and between 1 to 2 years of experience. The role requires the ability to work in a fast-paced environment and handle physical tasks such as lifting heavy loads.

• Customer servicePreferred
• Data entryPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Inventory Management
• Sales Reporting
• Customer Service
• Cash Register Operation
• Data Entry
• Merchandising
• Scheduling
• Conflict Resolution
• Retail Sales
• Inventory Control
• Oral Communication
• Written Communication
• Multitasking
• Team Leadership

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Energy

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level