Retail Store Supervisor

Job summary

Supervise and coordinate a team of 3–4 workers, assign duties, establish schedules, sell merchandise, and manage inventory and merchandise orders. Authorize payments and returns, prepare sales and personnel reports, and resolve customer issues, complaints, and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 3-4 people Additional information Security and safety Bondable Transportation/travel information Own transportation Work conditions and physical capabilities Fast-paced environment Work under pressure Handling heavy loads Combination of sitting, standing, walking Walking Standing for extended periods Personal suitability Accurate Excellent oral communication Flexibility Reliability Team player Dependability Judgement

What you’ll do

Supervise and coordinate a team of 3–4 workers, assign duties, establish schedules, sell merchandise, and manage inventory and merchandise orders. Authorize payments and returns, prepare sales and personnel reports, and resolve customer issues, complaints, and supply shortages.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. Candidates should be accurate, reliable, flexible team players with strong oral communication and judgment, and able to work in a fast-paced environment under pressure and handle heavy loads.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Sales Reporting · Preferred
• Reliability · Preferred
• Sales · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Work Scheduling
• Sales
• Merchandise Ordering
• Payment Authorization
• Returns Processing
• Inventory Management
• Sales Reporting
• Customer Service
• Complaint Resolution
• Communication
• Accuracy
• Flexibility
• Reliability
• Teamwork
• Judgment

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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