Sales Supervisor - Retail

Job summary

Supervise and coordinate a team of 3–4 workers, assign duties, hire and train staff, and establish work schedules. Sell merchandise, maintain inventory, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Manual dexterity Attention to detail Walking Ability to distinguish between colours Standing for extended periods Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Dependability Excellent written communication Initiative Judgement Ability to multitask

What you’ll do

Supervise and coordinate a team of 3–4 workers, assign duties, hire and train staff, and establish work schedules. Sell merchandise, maintain inventory, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate, English language ability, and 1 year to less than 2 years of experience. The role also calls for customer focus, accuracy, reliability, strong communication and interpersonal skills, and the ability to work under pressure in a fast-paced environment.

Listed skills

• Sales · Preferred
• Sales Reporting · Preferred
• Inventory management · Preferred
• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Sales
• Staff Hiring and Training
• Work Scheduling
• Sales Reporting
• Customer Complaint Resolution
• Inventory Management
• Merchandising
• Oral Communication
• Written Communication
• Organization
• Attention to Detail
• Multitasking
• Teamwork
• Flexibility
• Judgment

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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