Vice President Sales, Retail

Job summary

The Vice President of Sales is responsible for driving new business development and acquiring new logos within the North American Consumer Retail sector. This individual contributor role involves managing the entire sales cycle from deal origination to contract closure and coordinating with service delivery teams.

Job details

This role is responsible for cultivating EXL's presence in the market and growing business development opportunities with new clients with whom the company has not had previous significant contact. The successful candidate must have specific experience as an individual contributor selling BPO & Advisory services in to the North America Consumer Retail sectors. ***This is an individual contributor role with high visibility in the organization*** RESPONSIBILITIES Responsibilities: * Have Big-deal experience – the ideal candidate will have proven experience in closing deals with ACV > $2M and TCV > $ 10M selling BPO services to the Consumer Retail industries.. * Be responsible for New Logo hunting and the sales cycle from deal origination to closure (signed contract) and successful handover to the Account Manager subsequently. * Bring an understanding of the North America Energy & Infrastructure sector marketplace and competitor offerings to drive the company’s growth strategy and investments. * Work closely with Industry Business Unit leads to work on targeted account strategies, agree on target logos, and pursue to deliver high value and high growth new logos. * Build a predictable pipeline of new business to generate repeatable and profitable revenues across the various Business Units * Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc. * Can effectively identify and translate client needs into the company service offerings. Develop an understanding of customers’ business needs, matching them with the company capabilities, and developing winning proposals for the company. * Be a key intermediary between the service delivery team and the customer. QUALIFICATIONS Experience and Skills Qualifications: The person hired for this role must have solid current experience as an individual contributor selling multi – year / multi - million-dollar BPO & Advisory engagements into Consumer Retail sectors. * 8 - 10 years as an individual contributor selling new business for a BPO and / or Top 10 Advisory Consulting firm with last few recent years focused on selling into Consumer Retail sectors. * Astute at identifying and qualifying leads, be able to develop strong relationships at potential client organizations and have the proven ability to convert these relationships into commercial engagements in situations where little to no previous relationship existed. * Effectively and proactively managed client’s expectations, built deep client partnerships, * Broad functional knowledge within the North American BPO sector and able to connect with a variety of executive level stakeholders on their specific pain-points. * Strong sales process and operations skills (pipeline management, forecasting, budgeting, etc.) * Strategically minded and able to create a consultative and solution-minded sales environment. * High-energy style who is motivated by winning. * Demonstrated ability to work in a multicultural global environment.

What you’ll do

The Vice President of Sales is responsible for driving new business development and acquiring new logos within the North American Consumer Retail sector. This individual contributor role involves managing the entire sales cycle from deal origination to contract closure and coordinating with service delivery teams.

Requirements

Candidates must have 8-10 years of experience as an individual contributor selling multi-million dollar BPO and advisory engagements. Proven success in closing large-scale deals within the Consumer Retail industry is required.

Listed skills

• Budgeting · Preferred
• Sales · Preferred
• Lead Qualification · Preferred
• Consultative Selling · Preferred
• Client Relationship Management · Preferred
• Stakeholder Management · Preferred
• Business development · Preferred
• Contract Negotiation · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business development
• Sales
• BPO services
• Advisory services
• Consumer retail
• Pipeline management
• Forecasting
• Budgeting
• Lead qualification
• Client relationship management
• Consultative selling
• Strategic planning
• Go-to-market strategy
• Contract negotiation
• Executive communication
• Stakeholder management
• Account Strategy
• Go-to-Market Strategy
• Energetic
• Functional Knowledge
• Service Offerings
• Logo Design
• Business Development
• Management
• Business Process Outsourcing
• Investments
• Consulting
• Selling Techniques
• Growth Strategies
• Lead Generation
• Operations
• Sales Process

Job areas

• Sales
• Consulting
• Management & Leadership
• Retail
• Vice President/Retail Sales Manager
• Director of Sales
• Sales and Marketing Managers
• Sales Managers