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EXL

Verified Job Source

EXL is a strategic partner specializing in data-driven solutions, digital transformation, and operational efficiency, empowering businesses to enhance decision-making and achieve sustainable growth.

New York, NY

Business Consulting and Services
5,001+ people

About

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

Open positions

Vice President 1 - Account Management

On-site

The Vice President will own and grow strategic relationships with senior client stakeholders across Energy & Infrastructure accounts. They will lead large-scale engagements and drive growth through consultative selling, solutioning, and cross-selling initiatives.

Delivery Manager

Hybrid

Key Responsibilities: Lead full lifecycle delivery of data and AI solutions – from discovery and design through development, deployment, and adoption. Collaborate with Solution Architects, Data Scientists, and business stakeholders to validate functional use cases and technical feasibility. Manage technical risks, drive issue resolution, and ensure the quality and scalability of delivered solutions. Oversee sprint planning, release management, and production deployment, including post-release monitoring and performance tuning. Foster strong relationships with business users, enterprise archi…

Delivery Manager

Hybrid

Lead the full lifecycle delivery of data and AI solutions, managing everything from discovery and design to deployment and adoption. Collaborate with cross-functional teams and stakeholders to ensure technical feasibility, quality, and value-driven outcomes.

Delivery Manager

Hybrid

Lead the full lifecycle delivery of data and AI solutions from discovery through deployment and adoption. Manage technical risks, oversee sprint planning, and foster strong relationships with stakeholders to ensure value-driven outcomes.

Sr Product Manager

Remote · Canada

The Senior Product Manager will own the data product strategy, roadmap, and program management for AI-driven data applications. They are responsible for translating business requirements into actionable user stories and coordinating with cross-functional teams to ensure high-quality delivery.

Vice President Sales, Retail

Remote

This role is responsible for cultivating EXL's presence in the market and growing business development opportunities with new clients with whom the company has not had previous significant contact. The successful candidate must have specific experience as an individual contributor selling BPO & Advisory services in to the North America Consumer Retail sectors. ***This is an individual contributor role with high visibility in the organization*** Responsibilities: Have Big-deal experience – the ideal candidate will have proven experience in closing deals with ACV > $2M and TCV > $ 10M se…

Project Manager

Hybrid

The Project Manager will oversee and manage key marketing projects from initiation to completion, ensuring alignment with global brand objectives. They will coordinate cross-functional teams, manage project budgets, and drive process improvements to enhance operational efficiency.

CRM Manager (Planning), 1:1 Fan Engagement Marketing

Remote · Canada, United States

The CRM Manager will drive large-scale CRM campaigns by leveraging machine learning, predictive modeling, and personalized content across outbound channels. They are responsible for the full campaign lifecycle, including audience segmentation, deployment, A/B testing, and performance optimization to increase fan lifetime value.

Product Coordinator - MarTech Platform and Governance

Remote · Canada

The Product Coordinator manages the intake process, user access, and governance for the organization's MarTech ecosystem. They also coordinate platform standards, issue escalations, and support UAT and release tracking activities.

Vice President Sales, Retail

Remote · Canada

The Vice President of Sales is responsible for driving new business development and acquiring new logos within the North American Consumer Retail sector. This individual contributor role involves managing the entire sales cycle from deal origination to contract closure and coordinating with service delivery teams.

Senior Data Scientist

Remote · Canada

The role involves designing and delivering advanced machine learning solutions for insurance-related business objectives. You will also act as a client-facing lead, managing stakeholder relationships and coordinating with offshore teams to ensure delivery excellence.

Senior CRM Specialist, 1:1 Fan Engagement

Remote · Canada

The Senior CRM Specialist will manage the full CRM marketing lifecycle, including strategy, campaign planning, execution, and performance optimization. They will collaborate with cross-functional teams such as Data & Analytics, MarTech, and Product Marketing to drive fan engagement and business results.

Manager- Marketing SQL Developer

Remote · Canada

Design, develop, and maintain complex Oracle SQL data solutions to power marketing analytics and campaign execution. The role involves optimizing data models and supporting mission-critical marketing data solutions in a fast-paced environment.