Project Coordinator

Job summary

Coordinate restoration projects from intake through completion, including vetting project scope and urgency, assigning resources, scheduling crews, and communicating with clients, adjusters, subcontractors, suppliers, and internal teams. Maintain project files and documentation, support estimating and insurance claims using Xactimate and XactAnalysis, track costs and invoices, and assist with procurement, inspections, and closeout.

Job details

Our client, a leading property restoration and remediation company, is seeking a highly organized and motivated Project Coordinator to join their growing team. The Project Coordinator plays a key role in supporting Project Managers with the planning, coordination, and execution of residential, commercial, and insurance restoration projects. Acting as a central point of contact for clients, insurance adjusters, subcontractors, suppliers, and internal stakeholders, this position is responsible for coordinating project intake, scheduling, documentation, communications, and emergency response activities to help ensure projects are delivered efficiently and on schedule. Duties may include, but are not limited to: Assist Project Managers with the coordination and administration of residential, commercial, and insurance restoration projects from intake to completion. Vet and qualify projects, assess scope and urgency, and assign appropriate resources before transferring files to Project Manager Serve as a primary point of contact for clients, handling inquiries, project updates, and ongoing communications Liaise with insurance adjusters regarding project scope, documentation, approvals, scheduling, and claim requirements Utilize Xactimate and XactAnalysis to support estimating, claim documentation, and project file management Coordinate emergency mitigation and restoration projects, including crew scheduling, resource dispatching, and client communications Maintain project schedules, monitor deadlines, and coordinate communication among clients, subcontractors, suppliers, technicians, and internal teams Prepare and maintain project documentation, track project costs and invoices, and support procurement, inspections, deficiencies, and project closeout activities Provide ongoing administrative and operational support to ensure projects are completed efficiently, on schedule, and in accordance with client and insurance requirements Required skills and qualifications: Previous experience in the property restoration, remediation, construction, or insurance industry is considered a strong asset Proven ability to manage multiple priorities and thrive in a fast-paced, high-volume environment Strong administrative and coordination experience, preferably in a deadline-driven setting Highly organized with exceptional time management and multitasking abilities Excellent verbal and written communication skills Strong client service and relationship-building skills Ability to work collaboratively within a team environment and build positive working relationships Dependable, reliable, and punctual with a strong work ethic Adaptable and able to respond effectively to changing priorities and urgent situations Tech-savvy with strong computer skills and the ability to learn new software quickly English language proficiency is required; bilingualism (English/French) is considered a significant asset Benefits and Perks: 2 weeks’ vacation Benefits package Long term disability Family-like atmosphere Opportunity to work with a variety of clients (residential, hospitals, long-term care facilities, correctional facilities, etc.) High-quality work environment with strict standards Social events to build camaraderie and team spirit Stable working hours for a healthy work-life balance Opportunities for growth and professional development Make a meaningful impact by helping individuals and families navigate challenging situations following property damage or loss Seeing projects progress from initial response through to successful completion and restoration Monday-to-Friday schedule, 8:00am to 5:00pm with a 1 hour lunch. Occasional overtime may be required. $50,000 to $70,000 per year, commensurate with experience Location: East Ottawa If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume. We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted. Express Employment Professionals is an equal opportunity employer. Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.

What you’ll do

Coordinate restoration projects from intake through completion, including vetting project scope and urgency, assigning resources, scheduling crews, and communicating with clients, adjusters, subcontractors, suppliers, and internal teams. Maintain project files and documentation, support estimating and insurance claims using Xactimate and XactAnalysis, track costs and invoices, and assist with procurement, inspections, and closeout.

Requirements

Experience in property restoration, remediation, construction, or insurance is an asset, along with strong administrative and coordination abilities in a fast-paced environment. Candidates should be organized, dependable, adaptable, tech-savvy, and effective communicators with strong client-service and multitasking skills; English proficiency is required, while English-French bilingualism is an asset.

Benefits

• Two Weeks' Vacation • Benefits Package • Long-Term Disability • Family-Like Atmosphere • Variety Of Client Projects • High-Quality Work Environment • Social Events • Stable Working Hours • Work-Life Balance • Growth And Professional Development Opportunities • Meaningful Work

Listed skills

• Time management · Preferred
• Project Coordination · Preferred
• Customer service · Preferred
• adaptability · Preferred
• Multitasking · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Coordination
• Project Administration
• Scheduling
• Client Communication
• Insurance Adjuster Liaison
• Xactimate
• XactAnalysis
• Project Documentation
• Cost And Invoice Tracking
• Procurement Coordination
• Emergency Response Coordination
• Time Management
• Multitasking
• Customer Service
• Written And Verbal Communication
• Adaptability

Job areas

• Construction
• Administrative
• Customer Service & Support
• Management & Leadership