Flight Centre Travel Group is a leading global travel company with over 15,000 employees, operating leisure and corporate travel services in more than 25 countries.
South Brisbane, Queensland
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 12,000 like-minded individuals – known as ‘Flighties’. Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987. 1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day. And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout. We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA. Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees. With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars. Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’. Our values are simple and powerful - Ownership, Egalitarianism and Irreverence. We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.
On-site
Manage the day-to-day travel needs of corporate accounts by booking air, car, hotel, and ground transportation. Build strong client relationships while providing solutions to travel-related problems and adhering to company standards.
On-site · Québec
The Client Onboarding Manager leads the implementation process for new and existing clients, acting as a trusted advisor to ensure successful program launches. They are responsible for configuring technology solutions, conducting training, and managing client relationships to drive platform adoption.
On-site
The specialist will partner with stakeholders to design and implement scalable business applications and automations using Microsoft Power Platform and AI-assisted tools. They are responsible for ensuring these solutions meet enterprise standards for governance, security, and performance while optimizing business process efficiency.
On-site
Partner with stakeholders to design and implement scalable business applications and automations using Microsoft Power Platform and AI-assisted development tools. Lead the orchestration, validation, and optimization of AI-generated solutions while ensuring compliance with enterprise governance and security standards.
On-site
Convert customer enquiries into bookings through consultative sales, meeting individual KPIs and earning commission while selling complete travel solutions. Manage customer interactions across in-store, phone, and email channels, and use booking and supplier systems to quote, upsell, book, and follow up.
On-site
The Travel Consultant is responsible for converting customer enquiries into confirmed bookings while meeting individual sales targets and KPIs. They manage the full customer journey, including selling end-to-end travel solutions and maintaining a loyal customer base.
On-site
Manage day-to-day travel needs for corporate accounts, including air, car, hotel, and ground transportation bookings. Build strong client relationships while providing creative solutions to travel-related problems.
On-site
The advisor will respond to security questionnaires, RFIs, and RFPs by translating complex technical concepts into clear, customer-friendly documentation. They will collaborate with Enterprise Security and technology teams to maintain compliance resources and support customer audit activities.
On-site
Manage the day-to-day travel needs of corporate business accounts, including air, car, hotel, and ground transportation reservations. Build and maintain strong working relationships while providing creative solutions to travel-related problems.
On-site
The consultant will manage daily travel needs for corporate accounts, including air, car, hotel, and ground transportation bookings. They are responsible for maintaining strong client relationships and providing creative solutions to travel-related issues.
On-site
Manage day-to-day travel needs for corporate accounts, including air, car, hotel, and ground transportation bookings. Build strong client relationships while providing creative solutions to travel-related problems.
On-site · Québec
The Onboarding Success Manager guides new and existing clients through the implementation journey to ensure seamless adoption of travel technology solutions. They manage onboarding projects, deliver customized training, and act as a trusted advisor to maximize long-term customer success.
On-site
The Future Team Leader will support team operations, drive business performance, and assist in managing client relationships to ensure exceptional service. They are responsible for mentoring team members, maintaining profitability, and stepping into leadership duties as required.
On-site
Manage client onboarding projects from contract signing through go-live, serving as the primary contact and trusted advisor while coordinating with Sales and operational teams. Deliver customized training, support technology adoption and technical implementations, monitor milestones, and improve onboarding processes and client transitions.
On-site
Manage client onboarding projects from contract signing through go-live, serving as the primary contact and trusted advisor while coordinating with Sales and operational teams. Deliver customized training, support adoption and technical implementations, monitor milestones, and improve onboarding processes and client experience.
On-site · Québec
Manage client onboarding projects from contract signing through go-live, serving as the primary client contact and coordinating with Sales and operational teams. Deliver customized training, support technology adoption and technical configurations, monitor milestones, and improve onboarding processes and client transitions to ongoing support.
On-site
Manage client onboarding projects from contract signing through go-live, serving as the primary client contact and coordinating with Sales and operational teams. Deliver customized training, support technology adoption and technical configurations, monitor milestones, and improve onboarding processes and client transitions to ongoing support.
On-site
The Customer Success Consultant drives client adoption, growth, and retention by providing proactive, data-driven support and strategic guidance. They act as a trusted advisor to help customers maximize the value of their travel programs and technology solutions.
On-site · Québec
The Client Relationship Manager is responsible for driving revenue growth and maximizing client value through consultative engagement. They must ensure high client retention rates while maintaining accurate client databases and fostering strong relationships with decision-makers.
On-site · Québec
The Customer Success Manager will manage a portfolio of clients to drive retention, revenue growth, and program adoption. They will provide strategic consultation and data-driven insights to ensure clients maximize the value of their travel programs.
