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Presales Security Expert Mid-Market

  • Toronto, Ontario, Canada
  • Remote
  • Posted Sep 9, 2026
  • 1 position

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Employment type
Full-time
Experience level
Senior · 5+ years
Minimum education
Bachelor’s degree
Posting language
English
Working hours
40 hours per week

Job summary

The role involves acting as the primary technical resource for sales calls, qualifying leads, and educating customers on Fortinet solutions. Additionally, the expert will provide post-sales technical support, training for channel partners, and represent the company at various industry events.

Job details

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Presales Security Expert Mid-Market to be a part of enabling the success of our rapidly growing business Presales Security Expert Mid-Market, you will: * Pre-sales - assist in qualifying sales leads from a technical standpoint. * Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration. * Conversant with networking applications and solutions. * Experience with virtualization, NFV and emerging SDN technologies * Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues. * Provide assistance to identified customers with post-sales training. * Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region. * Presenting at events, seminars, customer and partner meetings * Flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions. We Are Looking For: * 3 – 8 years’ experience in technical/pre-sales support as a pre-sales or security expert * Experience in LAN/WAN/Internet services administration * Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials) * Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN * Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES * Experience with encryption and authentication technologies required * Strong technical troubleshooting skills desired * Strong presentation skills * Strong communication and writing skills. Previous experience on responding to RFPs is beneficial. * White board skills are beneficial. * Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets * Previous Vendor or Reseller experience is an asset Education: * Bachelor’s Degree or equivalent experience Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe. Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

What you’ll do

The role involves acting as the primary technical resource for sales calls, qualifying leads, and educating customers on Fortinet solutions. Additionally, the expert will provide post-sales technical support, training for channel partners, and represent the company at various industry events.

Requirements

Candidates must have 3 to 8 years of experience in technical or pre-sales support with a strong background in LAN/WAN services and network security. A bachelor's degree or equivalent experience is required, along with proficiency in designing network solutions and strong presentation capabilities.

Benefits

• Supportive work environment • Competitive total rewards package

Listed skills

  • Network Design · Preferred
  • Communication · Preferred
  • Switching · Preferred
  • VPN · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Presales
  • Cybersecurity
  • Networking
  • Routing
  • Switching
  • Firewalling
  • VPN
  • Cloud
  • Virtualization
  • Technical troubleshooting
  • Presentation skills
  • Communication
  • RFP response
  • Network design
  • SDN
  • NFV
  • Bill Of Materials
  • Fortinet
  • Sales Support
  • Technical Issues
  • Security Solutions
  • Attack Surface Management
  • Distributed Denial-Of-Service (DDoS) Attacks
  • Software Defined Networking (SDN)
  • Triple DES
  • IEEE 802.1Q
  • Link Aggregation (Ethernet)
  • Active Directory
  • Application Programming Interface (API)
  • Amazon Web Services
  • Technical Support
  • Authentications
  • Microsoft Azure
  • Botnet
  • Management
  • Textiles
  • Cyber Security
  • Encryption
  • Network Address Translation
  • Sales
  • Firewall
  • Internet Protocol Security (IP SEC)
  • IPv4
  • IPv6
  • Internet Services
  • Subnetwork
  • Virtual Private Networks (VPN)
  • Layer 2 Tunneling Protocols
  • Local Area Networks
  • Network Security

Job areas

  • Technology
  • Security & Safety
  • Sales
  • Software
  • Engineering
  • Security Expert
  • Security Sales Engineer
  • Technical and Medical Sales Professionals (excluding ICT)
  • Sales Engineers

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