Fred VictorVerified Job Source

Senior Manager, Transitional Housing Program

Toronto, ON
On-site
Posted Sep 30, 2026
1 position

$80,165–$100,191 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 38 hours per week

Job summary

The Senior Manager oversees the daily operations of the Transitional Housing Program, ensuring effective service delivery for residents experiencing homelessness and substance use issues. They are responsible for implementing harm reduction and trauma-informed care models while coaching and managing a multidisciplinary staff team.

Job details

INTERNAL/EXTERNAL Job Title: Senior Manager, Transitional Housing Program (THP) Position Type: Non-Bargaining Unit, Full Time, Permenant Number of Positions: 1 Reason for Posting: Existing Vacancy Rate: $80,164.50 - $100,191.00 Annually Vacation: 4 weeks to start Benefits: Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid sick leave and float day RRSP: RRSP with 6.5% employer contribution and 4% employee contribution after successful completion of probation Hours: 37.5 hours weekly Supervisor: Associate Director, Housing Posting Date: September 28th, 2026 Application Deadline: October 9th, 2026 Location: 145 Queen Street East Why Fred Victor? For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time. Does this sound like work you want to be a part of? We offer a high energy and collaborative environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles. What You Will Do: The Senior Manager of the Transitional Housing Program (THP) will be responsible to manage the day-to-day operations of Fred Victor’s Transitional Housing Program at 145 Queen St East. This program provides 20 units of transitional rent geared to income housing, case management support and programming to single adults who are living on low incomes and are experiencing homelessness and who are experiencing active substance use issues. The Senior Manager of THP will implement a model that reflects the principles of community development, harm reduction, trauma informed care, Housing First, eviction prevention and fosters tenant involvement. The preferred candidate will excel in providing effective services for residents who and in coaching and assisting staff to manage the day-to-day challenges that the residents and the programs encounter. What You Bring to the Team: * 2 years’ experience in managing housing in a not-for-profit setting * 2 years’ experience supervising, managing, evaluating, training and coaching staff in a unionized environment * Extensive experience with case management models and low barrier approaches to care * Extensive experience working with people who have experienced homelessness and poverty and the discrimination facing this community * Extensive experience working with people who come from diverse racial, gender, ethnic and cultural backgrounds who have experienced varying degrees of mental health, social isolation and substance use. * Thorough understanding of systemic issues that impact low-income tenants * Highly developed skills in community development and team building * Proven financial and budgeting skills. What Sets You Apart: * Extensive experience working with people who are homeless, who have histories of homelessness and/or who are living in deep poverty * Extensive knowledge of community-based resources * Proven ability to work from a trauma informed, client-centered, harm reduction and housing first approach. * Working knowledge of palliative care approaches * Working knowledge of restorative and transformative justice approaches * Extensive advocacy, crisis intervention, prevention, conflict resolution and negotiation skills * Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service. * Experience in supportive service coordination, collaboration and working with multidisciplinary teams * Highly developed ability to plan and prioritise work * Ability to be part of the on-call rotation and ability to work afternoon, evenings and weekends as required. Compensation and Benefits: * For the Senior Manager, THP, Fred Victor offers a salary range of $80,164.50 - $100,191.00 * 4 weeks of vacation to start + 1 float day * Generous paid sick leave allowance * A comprehensive Dental, Extended Health and LTD group benefits package includes individual and family coverage, including prescriptions, hospital accommodation, hearing care, paramedical practitioners and a wide variety of dental care. Additional insurance includes vision care and travel for emergency medical services. * 6.5 % of your gross salary will be contributed to a group RRSP on your behalf after successful completion of probation; you will contribute 4% of your gross salary to the same RRSP * Access to employee and family assistance plan How You Can Apply: Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to Myself > Talent > Career Centre. Please note that we are currently soft-launching our new online hiring system through ADP. During this transition, not all job postings are available in the system yet. We appreciate your patience as we work through this transition. As part of the application process, applicants are asked to upload their resume and a cover letter as one document describing their interest in joining the Fred Victor team. A Police Record Check is required by the final candidate prior to hiring. Accessibility & Accommodation Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience. If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

What you’ll do

Requirements

Candidates must have at least two years of experience in not-for-profit housing management and staff supervision within a unionized environment. Extensive knowledge of case management, community-based resources, and working with diverse, vulnerable populations is required.