FYihealth Group is a collaborative network of healthcare professionals focused on delivering compassionate, affordable eye care and health services through innovative technology and community engagement.
Calgary, Alberta
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
On-site · St. Albert
The Patient Services Specialist is responsible for managing patient check-ins, coordinating appointments, and performing pre-testing for eye care. They also handle billing, eyewear pick-ups, and minor repairs while ensuring a positive patient experience.
On-site · Calgary
The Patient Services Specialist is responsible for greeting customers, managing appointments, and handling check-in and check-out processes. They also manage billing and payments while providing exceptional service to ensure a positive customer experience.
On-site · Chilliwack
The Optician will educate patients on eyewear options, perform repairs and adjustments, and ensure a positive patient experience. Additionally, the role involves coaching team members and supporting daily retail clinic operations.
On-site · Chilliwack
The Optical Associate will greet patients, assist with frame selection, and perform facial measurements to ensure proper eyewear fit. They will also manage billing, coordinate appointments, and support general clinic operations.
On-site
The Patient Services Specialist will manage customer check-ins, appointments, and billing while delivering exceptional service in a retail optical environment. They will also support store operations and engage with customers through various communication channels.
On-site · Toronto
Provide first-class customer service and drive sales by communicating brand vision and product features. Manage daily order shipping, merchandise transfers, and maintain the customer database.
On-site · Oshawa
The Stylist is responsible for providing exceptional customer service, managing in-store sales, and representing the BonLook brand. They will also handle daily order shipping, merchandise transfers, and maintain the customer database.
On-site · Toronto
Lead daily store operations to ensure exceptional customer experiences and alignment with company goals. Coach and mentor team members while collaborating with the Regional Manager to optimize store performance.
On-site · Red Deer
Manage the end-to-end patient process including hearing assessments, diagnostics, and hearing aid recommendations. Provide ongoing follow-up care and execute lead generation initiatives through community outreach.
On-site · Halifax
Lead daily clinic operations to ensure exceptional patient experiences and alignment with company strategic goals. Coach and mentor team members to optimize clinic performance and foster a collaborative work environment.
On-site
The Accounts Payable Analyst will process, verify, and reconcile high volumes of vendor invoices while maintaining positive relationships with internal and external stakeholders. They are responsible for resolving invoice discrepancies and ensuring adherence to company policies and vendor contracts.
On-site · Ottawa
The Optometrist will provide exceptional eye care services to a growing patient base in a collaborative clinic environment. They will utilize modern diagnostic technology to perform examinations and work alongside experienced opticians and support staff.
On-site
The Patient Services Specialist will manage patient check-ins, coordinate appointments, and handle billing and payments while delivering exceptional customer service. Additionally, the role involves performing pre-testing for eye care and managing eyewear pick-ups and minor repairs.
On-site · Cobourg
The Optometric Assistant will manage patient check-ins, perform pre-testing, and assist with frame selection and eyewear adjustments. They are also responsible for coordinating appointments, managing billing, and supporting overall clinic operations.
On-site
The analyst serves as the primary contact for IT-related issues, providing first-level technical assistance and triaging incidents for various business units. They are responsible for documenting all requests in the ticket management system and ensuring timely resolution or escalation to the technical support team.
On-site · Toronto
The Optical Associate is responsible for welcoming patients, providing exceptional customer service, and educating clients on eyewear choices and corrective solutions. They also handle administrative tasks such as billing, managing appointments, and performing frame measurements and adjustments.
On-site · Windsor
The Optical Associate will greet patients, assist with frame selection, and interpret optical prescriptions to ensure optimal vision experiences. They will also manage clinic operations, including billing, contact lens orders, and performing frame adjustments.
On-site · Mississauga
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, managing team performance, and ensuring high-quality customer service. They are responsible for training staff, driving sales goals, and maintaining brand standards on the sales floor.
On-site · Ottawa
The Optician will educate patients on eyewear options, perform adjustments and repairs, and ensure a high-quality patient experience. Additionally, the role involves coaching team members and supporting daily retail and clinic operations.
On-site · Victoria
The Patient Services Specialist will manage patient check-ins, coordinate appointments, and perform pre-testing to support comprehensive eye care. They are also responsible for handling billing, managing eyewear pick-ups, and performing minor repairs and adjustments.
