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FYihealth group

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FYihealth Group is a collaborative network of healthcare professionals focused on delivering compassionate, affordable eye care and health services through innovative technology and community engagement.

Calgary, Alberta

Health and Human Services
1,001–5,000 people

About

In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.

Open positions

Optometrist

On-site · St. Catharines

The Optometrist will provide comprehensive eye care services to a loyal patient base during locum coverage periods. Responsibilities include performing clinical examinations and utilizing advanced diagnostic equipment to ensure high-quality patient outcomes.

Patient Services Specialist

On-site · St. Albert

The Patient Services Specialist is responsible for managing patient check-ins, coordinating appointments, and performing pre-testing for eye care. They also handle billing, eyewear pick-ups, and minor repairs while ensuring a positive patient experience.

Optician, Clinic

On-site · Chilliwack

The Optician will educate patients on eyewear options, perform repairs and adjustments, and ensure a positive patient experience. Additionally, the role involves coaching team members and supporting daily retail clinic operations.

Opticien(ne)

On-site · Québec

The optician will guide patients in selecting eyewear, perform adjustments and repairs, and provide exceptional customer service. Additionally, the role involves mentoring team members and supporting daily clinic operations to ensure high standards of care.

Assistant(e) optométrique

On-site · Val-d'Or

The assistant will welcome patients, perform pre-tests, and manage administrative tasks such as billing and appointment scheduling. They will also assist patients in selecting eyewear and interpret optical prescriptions provided by the optometrist.

Spécialiste du service aux patients

On-site · Val-d'Or

The Patient Service Specialist will welcome patients, manage appointments, and handle billing while providing exceptional customer service. They will also perform pre-tests, assist with eyewear adjustments, and support overall clinic operations.

Patient Services Specialist - Part time

On-site

The Patient Services Specialist will manage customer check-ins, appointments, and billing while delivering exceptional service in a retail optical environment. They will also support store operations and engage with customers through various communication channels.

Opticien(ne), Clinique

On-site · Gaspé

The optician will guide patients in selecting eyewear, perform adjustments and repairs, and provide exceptional customer service. Additionally, they will mentor team members to ensure consistent optical standards and support overall clinic operations.

Manager, Store II

On-site · Toronto

Lead daily store operations to ensure exceptional customer experiences and alignment with company goals. Coach and mentor team members while collaborating with the Regional Manager to optimize store performance.

Bilingue Opticien(ne), en vente au détail

On-site · Québec

Provide expert guidance to patients on eyewear selection and perform necessary repairs and adjustments for optimal fit. Support retail operations and train team members to maintain high optical standards and patient experiences.

Bilingue-Opticien(ne) Clinique-Temps Partiel

On-site · Gatineau

Provide expert guidance to patients on eyewear selection and perform technical repairs and adjustments. Support clinic operations and train team members to maintain high optical standards and customer service.

Stylist

On-site · Toronto

Provide first-class customer service and drive sales by communicating brand vision and product features. Manage daily order shipping, merchandise transfers, and maintain the customer database.

Hearing Specialist/ Hearing Aid Practitioner

On-site · Red Deer

Manage the end-to-end patient process including hearing assessments, diagnostics, and hearing aid recommendations. Provide ongoing follow-up care and execute lead generation initiatives through community outreach.

Clinic Manager / Practice Coach II

On-site · Halifax

Lead daily clinic operations to ensure exceptional patient experiences and alignment with company strategic goals. Coach and mentor team members to optimize clinic performance and foster a collaborative work environment.

Optometrist

On-site · Ottawa

The Optometrist will provide exceptional eye care services to a growing patient base in a collaborative clinic environment. They will utilize modern diagnostic technology to perform examinations and work alongside experienced opticians and support staff.

Optometric Assistant - Part time

On-site · Cobourg

The Optometric Assistant will manage patient check-ins, perform pre-testing, and assist with frame selection and eyewear adjustments. They are also responsible for coordinating appointments, managing billing, and supporting overall clinic operations.

Styliste Bilingue -Temps Partiel

On-site · Pointe-Claire

The stylist is responsible for providing exceptional customer service, managing daily order shipments, and representing the BonLook brand. They will also assist customers with product information, promotions, and sales goals while maintaining store operations.

Optical Associate

On-site · Toronto

The Optical Associate is responsible for welcoming patients, providing exceptional customer service, and educating clients on eyewear choices and corrective solutions. They also handle administrative tasks such as billing, managing appointments, and performing frame measurements and adjustments.

Optical Associate - Casual

On-site · Windsor

The Optical Associate will greet patients, assist with frame selection, and interpret optical prescriptions to ensure optimal vision experiences. They will also manage clinic operations, including billing, contact lens orders, and performing frame adjustments.

Assistant Store Manager

On-site · Mississauga

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, managing team performance, and ensuring high-quality customer service. They are responsible for training staff, driving sales goals, and maintaining brand standards on the sales floor.