FG

FYihealth group

Verified Job Source

FYihealth Group is a collaborative network of healthcare professionals focused on delivering compassionate, affordable eye care and health services through innovative technology and community engagement.

Calgary, Alberta

Health and Human Services
1,001–5,000 people

About

In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.

Open positions

Manager, Store/Optician I

On-site · Vancouver

The Store Manager/Optician oversees daily store operations, including customer service, inventory management, and staff coaching to ensure high performance. They also perform clinical duties such as frame measurements, eyewear adjustments, and contact lens fittings to provide an exceptional customer experience.

Patient Services Specialist

On-site · Penticton 1

The Patient Services Specialist is responsible for managing patient check-ins, coordinating appointments, and performing pre-testing for eye care. They also handle billing, eyewear adjustments, and provide exceptional customer service to ensure a positive patient experience.

Optician, Clinic

On-site · Penticton 1

The Optician will educate patients on eyewear options, perform repairs and adjustments, and ensure a positive patient experience. Additionally, the role involves coaching team members and supporting daily clinic operations.

Patient Services Specialist

On-site · Osoyoos

The Patient Services Specialist will greet patients, manage check-in/check-out processes, and coordinate appointments while performing pre-testing and minor eyewear repairs. They are responsible for delivering exceptional customer service and supporting overall clinic operations through administrative and clinical tasks.

Optical Associate

On-site · Edmonton

The Optical Associate will greet patients, assist with frame selection, and perform facial measurements to ensure optimal eyewear fit. They will also manage billing, coordinate appointments, and support general clinic operations to deliver an exceptional patient experience.

Optometrist

On-site · Vancouver

Provide exceptional eye care to a loyal patient base of business professionals in a collaborative clinic environment. Work alongside an experienced team to maintain high standards of patient-first service.

Bilingual Optical Associate - Part time

On-site · Moncton

The associate will greet patients, assist with frame selection, and perform optical measurements to ensure proper eyewear fit. They will also manage clinic administrative tasks, including billing, appointment scheduling, and contact lens order processing.

Bilingual Patient Services Specialist - Casual

On-site · Petitcodiac

You will greet patients, manage check-in and check-out processes, and perform pre-testing to support comprehensive eye care. Additionally, you will coordinate appointments, handle billing, and perform minor repairs and adjustments on eyewear.

Optical Associate

On-site · Calgary

The Optical Associate will greet patients, assist with frame selection, and perform facial measurements to ensure proper eyewear fit. They will also manage billing, coordinate appointments, and support general clinic operations.

Patient Services Specialist

On-site

The Patient Services Specialist will greet patients, manage check-in and check-out processes, and coordinate appointments. They will also perform pre-testing, manage billing, and handle minor eyewear repairs to ensure a positive patient experience.

Patient Services Specialist

On-site · Calgary

The Patient Services Specialist will manage patient check-ins, coordinate appointments, and handle billing and payments. They will also perform pre-testing, manage eyewear pick-ups, and conduct minor repairs to ensure a positive patient experience.

Patient Services Specialist

On-site · Vancouver

Manage patient check-in/out, scheduling, and billing while providing exceptional customer service. Perform clinical pre-testing and handle eyewear adjustments and repairs to support comprehensive eye care.

Optometrist

On-site

The Optometrist will provide comprehensive eye care services to a diverse patient base at the Kingsbridge clinic. They will be responsible for managing and growing their practice while utilizing advanced diagnostic equipment.

Optometrist - Optiks Internaional

On-site · Kamloops

Provide exceptional optometric care to patients in a busy clinic setting. Manage patient flow and utilize advanced diagnostic technology for eye exams and dry eye treatments.

Optometrist

On-site · Victoria

Provide comprehensive optometric care to a diverse patient population ranging from children to seniors. Collaborate with an experienced team to deliver exceptional, patient-focused eye care services.

Optical Associate

On-site · Edmonton

The Optical Associate will greet patients, assist with frame selection, and perform facial measurements to ensure proper eyewear fit. They will also manage clinic operations, including billing, appointment coordination, and supporting contact lens fittings.

Patient Services Specialist

On-site · Burnaby

The Patient Services Specialist is responsible for managing patient check-ins, coordinating appointments, and handling billing and payments. They also perform pre-testing and provide minor repairs and adjustments to eyewear to ensure a positive patient experience.

Patient Services Specialist

On-site

The Patient Services Specialist will greet customers, manage check-ins, and coordinate appointments while handling billing and payments. They will also provide exceptional customer service and support general store operations.

Optical Associate

On-site · Grimsby

The Optical Associate will greet patients, assist with frame selection, and perform facial measurements to ensure proper eyewear fit. They are also responsible for managing billing, coordinating appointments, and supporting general clinic operations.

Patient Services Specialist - Part Time

On-site · Lloydminster

The Patient Services Specialist will manage patient check-in and check-out, coordinate appointments, and handle billing and payments. Additionally, they will perform pre-testing, manage eyewear pick-ups, and conduct minor repairs and adjustments on eyewear.