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FYidoctors

Verified Job Source

Calgary, Alberta

Hospitals and Health Care
1,001–5,000 people

About

Doctor-led, professionally managed, and patient focused, FYidoctors is Canada’s largest eye care provider, headquartered in Calgary, AB. As part of FYihealth group, a leading diversified healthcare organization, we proudly serve over 370 locations in North America, delivering personalized vision solutions tailored to each patient. Our clinic team is made up of highly respected Optometrists, opticians and experts in eye care, bringing a wealth of experience, dedication, and a strong commitment to prioritizing patient care. Our state-of-the-art ophthalmic lens manufacturing facility in Delta, B.C. ensures we deliver the highest standards in quality control and service. Our patients rely on us as trusted vision and eye health experts with strong roots in the communities we serve. It is our mission to enhance lives in communities where we live, work, and play. Connect with us today to discover the future of eye care!

Open positions

Medical Associate - Contract

On-site · New Minas

Welcome and assist patients, manage check-in and check-out, perform pre-testing, coordinate appointments, and handle prescription printouts, billing, and payments. Manage eyewear pick-ups and minor repairs, provide excellent customer service, and support clinic operations as needed.

Medical Associate

On-site

The Medical Associate will greet patients, manage check-ins, and perform pre-testing to support comprehensive eye care. Additionally, they will coordinate appointments, handle billing, and manage eyewear pick-ups and minor repairs.

Patient Services Specialist - Part-Time

On-site · Pembroke

The Patient Services Specialist will manage patient check-in and check-out, coordinate appointments, and handle billing and payments. Additionally, they will perform pre-testing and minor eyewear repairs to ensure a positive patient experience.

Clinic Manager / Practice Coach II - Fixed Term, Full-Time

On-site · Courtice

The Clinic Manager will lead daily operations to ensure exceptional patient experiences while mentoring and coaching staff to achieve clinic objectives. They are responsible for driving operational excellence, implementing company initiatives, and fostering a collaborative, patient-focused environment.

Patient Services Specialist - Part-Time, Fixed Term

On-site · Vaughan

The specialist manages patient check-ins, check-outs, and appointment coordination while providing exceptional customer service. They also perform pre-testing, handle billing, and conduct minor repairs and adjustments on eyewear.

Optical Associate - Part Time

On-site · Edmonton

The Optical Associate is responsible for greeting patients, assisting with eyewear selection, and interpreting optical prescriptions. They also manage clinic operations including billing, appointment coordination, and performing frame adjustments.