Department Manager - Garden Supplies & Pottery - Colwood

Job summary

Oversee daily operations for the Garden Supplies and Pottery departments, including receiving, pricing, preparing, and merchandising products. Maintain accurate, well-stocked inventory, use the POS system for inventory and sales tasks, and communicate sales trends and replenishment needs to the Purchasing team.

Job details

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan. Join GARDENWORKS and play a key role in cultivating joy in gardens, homes, and communities. Full-Time | 40 hours/week | $23.00 – $25.00/hour We’re looking for an organized and hands-on retail leader with a passion for gardening, guest service, and operational excellence. As the Department Manager for Garden Supplies, you’ll oversee the daily operations of the department — ensuring efficient inventory flow, exceptional guest experiences, and well-presented, fully stocked displays that reflect the GARDENWORKS brand. This is a dynamic, fast-paced role ideal for someone who loves retail operations, teamwork, and helping guests find the right tools and supplies to grow successfully. Key Responsibilities Oversee the day-to-day operations of the Garden Supplies & Pottery departments. Lead and execute product flow processes including receiving, pricing, preparing product for the sales floor, and merchandising displays. Ensure tables, fixtures, and displays are fully stocked and presentation ready. Use the POS system for receiving inventory, creating purchase orders, and running sales reports. Maintain inventory accuracy through organization, replenishment, rotation, and stock management. Monitor inventory movement and sales trends, communicating opportunities and replenishment needs to the Purchasing team. What You Bring Minimum 3 years of retail experience, ideally in garden supplies, hardware, or home improvement. Excellent customer service and communication skills. Highly organized with strong attention to detail. Comfortable analyzing sales and inventory data. Ability to work collaboratively with store leadership and cross-functional teams. Flexibility to work weekends, holidays, and seasonal peaks as required Physically able to perform tasks - lifting (up to 30 lbs), standing, and walking for extended periods. Valid Forklift and Pesticide Dispensing certification—or willingness to complete paid training. Why You’ll Love Working Here At GARDENWORKS, We Believe Our People Are At The Heart Of Everything We Do. We’re Committed To Creating a Supportive, Engaging, And Inspiring Workplace Where You Can Grow And Thrive. Our Full-time Team Members Enjoy Option to join our group benefits share program (health, dental, vision) A generous employee discount to bring home a little beauty of your own Opportunities for professional growth and development A vibrant, plant-filled workplace that inspires creativity and well-being Interested? Submit your resume and cover letter today through our website at www.gardenworks.ca/careers

What you’ll do

Oversee daily operations for the Garden Supplies and Pottery departments, including receiving, pricing, preparing, and merchandising products. Maintain accurate, well-stocked inventory, use the POS system for inventory and sales tasks, and communicate sales trends and replenishment needs to the Purchasing team.

Requirements

Applicants need at least three years of retail experience, ideally in garden supplies, hardware, or home improvement, along with strong customer service, communication, organization, and data analysis skills. They must be able to work weekends, holidays, and seasonal peaks, perform physical tasks including lifting up to 30 pounds, and hold or be willing to complete paid training for forklift and pesticide dispensing certifications.

Benefits

• Group Benefits Share Program (Health, Dental, and Vision)
• Employee Discount
• Professional Growth and Development Opportunities

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Sales Reporting · Preferred
• Organization · Preferred
• Forklift operation · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Retail operations · Preferred
• Stock Replenishment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Operations
• Team Leadership
• Customer Service
• Inventory Management
• Merchandising
• Product Receiving
• Pricing
• Purchase Order Creation
• Point-of-Sale Systems
• Sales Reporting
• Sales and Inventory Analysis
• Stock Replenishment
• Product Rotation
• Organization
• Communication
• Forklift Operation

Job areas

• Retail
• Management & Leadership
• Logistics
• Customer Service & Support
• Agriculture

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