Inventory Coordinator – Courtenay

Job summary

Process and verify incoming shipments in the POS system, maintain accurate receiving records, coordinate vendor returns, and report delivery discrepancies. Keep the back-of-house area organized and safe while supporting inventory counts, replenishment, seasonal changeovers, and other store operations.

Job details

GARDENWORKS is British Columbia’s largest independently owned garden centre company with 10 locations across Vancouver’s lower mainland, Vancouver Island, and South Okanagan. Join GARDENWORKS and play a key role in inspiring people to cultivate joy and beauty in their homes, gardens, and communities. Full-Time | 40 hours/week | $25.00 – $28.00/hour About The Role The Inventory Coordinator is a store-level support role that keeps our receiving operation running smoothly and accurately. You'll work closely with department managers and leads — handling the day-to-day operational and administrative tasks tied to receiving so they can stay focused on their teams, their departments, and our guests. This is a detail-oriented, physically active role that sits at the centre of our product flow — from the moment a delivery arrives to the moment product hits the sales floor. What You'll Be Doing Processing incoming shipments in our CounterPoint POS system, including purchase orders, invoices, and quantity adjustments Verifying physical deliveries against packing slips and POs, and flagging any discrepancies, shortages, or damages to the relevant department manager Keeping receiving documentation organized and moving accurately to the accounting team Coordinating vendor returns and assisting with return-to-vendor logistics Maintaining a clean, organized, and safe back-of-house storage area Supporting department managers and leads with backstock movement, floor replenishment, tagging, and pricing Assisting with physical inventory counts, cycle counts, and seasonal changeovers Operating material handling equipment (forklift, hand trucks, pallet jacks, flatbeds) safely Building solid working relationships with vendor reps and delivery drivers to keep receiving efficient A Few Things To Know About This Role Workload is seasonal — volume increases significantly during spring setup, spring selling season, and holiday; flexibility and adaptability are essential During slower periods, you'll support general store operations as directed by your Store Manager Early morning start times, weekends, and some statutory holiday availability will be required during peak periods Is This You? Are highly detail-oriented — catching a quantity discrepancy or a missing credit memo before it becomes someone else's problem is satisfying to you Take ownership of your systems and space — the back room, the paperwork flow, the POS records reflect your standards Communicate proactively — you flag issues early and give people the information they need without being asked Are comfortable working in a support function — you do your best work behind the scenes, helping others succeed Can shift gears without losing accuracy — peak season is high-volume and fast-moving; you stay organized under pressure Are physically capable and consistent — this role involves repeated lifting, extended time on your feet, and working in all weather Are reliable and self-directed — you follow established procedures, manage your time well, and don't need to be micromanaged Pick up new systems quickly — CounterPoint or similar POS/inventory software comes naturally to you, or you're motivated to learn it fast Why You’ll Love Working Here At GARDENWORKS, We Believe Our People Are At The Heart Of Everything We Do. We’re Committed To Creating a Supportive, Engaging, And Inspiring Workplace Where You Can Grow And Thrive. Our Full-time Team Members Enjoy Option to join our group benefits share program (health, dental, vision) A generous employee discount to bring home a little beauty of your own Opportunities for professional growth and development A vibrant, plant-filled workplace that inspires creativity and well-being Interested? Submit your resume and cover letter today through our website at www.gardenworks.ca/careers

What you’ll do

Process and verify incoming shipments in the POS system, maintain accurate receiving records, coordinate vendor returns, and report delivery discrepancies. Keep the back-of-house area organized and safe while supporting inventory counts, replenishment, seasonal changeovers, and other store operations.

Requirements

The role calls for strong attention to detail, proactive communication, reliability, self-direction, and the ability to learn POS or inventory systems quickly. Candidates must be physically capable of repeated lifting and extended periods on their feet, adaptable to seasonal workload changes, and available for early starts, weekends, and some statutory holidays during peak periods.

Benefits

• Group Benefits Share Program (Health, Dental, And Vision)
• Employee Discount
• Professional Growth And Development Opportunities

Listed skills

• Time management · Preferred
• Receiving Operations · Preferred
• Attention to detail · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory Coordination
• Receiving Operations
• CounterPoint POS
• Purchase Order Processing
• Invoice Processing
• Delivery Verification
• Inventory Documentation
• Vendor Returns
• Backstock Management
• Floor Replenishment
• Physical Inventory Counts
• Cycle Counting
• Material Handling Equipment Operation
• Attention To Detail
• Communication
• Time Management

Job areas

• Retail
• Logistics
• Administrative

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