Vallea Lumina Ranger - The Adventure Group, Whistler, BC

Love the Outdoors? Make Adventure Your Job This Summer! Who We Are At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences. Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. The Opportunity As a Vallea Lumina Ranger, you will have the opportunity to work outdoors and be the face of the twilight attraction. You will play a crucial role in ensuring that our guests have an unforgettable experience. You will greet guests, provide guidance and assistance throughout the experience, and ensure their safety at all times. If you love adventure and are looking for a fun, team-oriented work environment with room to grow, we want to hear from you! This is a part time evening position Wage and Perks of the Job * $19.00-$22.50 hourly wage based on experience * 50% off food & beverage at all Gibbons venues * Adventure perks: 20% off The Adventure Group for you and your friends & family, access to Pro Deals and Spirt Pass Program * Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos * Wellness perks: 20% off at The Spa at Whistler * Exclusive partner discounts at local Whistler businesses * Flexible schedules and a supportive team culture * Access to community events and staff appreciation nights * Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey. * Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously. What You Bring to the Table * A passion for adventure tourism, the outdoors, and delivering top-tier customer service. * Prior experience in guest service or tourism is an asset, but not required. * Strong interpersonal and teamwork skills—you're approachable, collaborative, and team-oriented. * Excellent communication skills: listen actively, speak clearly, and stay professional under pressure. * Cool under pressure: you maintain focus and good judgment even during busy times. * A positive attitude and a willingness to roll up your sleeves to support the team. * Fluency in English (verbal and written) is essential. * Willingness to work evenings, weekends, and holidays—the forest never sleeps! * First Aid certification is a strong asset. * Physically capable of lifting up to 30 lbs and working outdoors on uneven terrain for extended periods. Your Days Will Look Like * Deliver outstanding guest experiences by living and breathing our company values and mission. * Support operational excellence by providing clear feedback to your supervisor and contributing to a smooth guest journey. * Greet guests at the Cougar Mountain base, setting the tone with friendly, professional service. * Guide guests through the Vallea Lumina experience, offering assistance, information, and a sense of wonder throughout their adventure. * Handle guest concerns with care, ensuring all visitors feel heard, supported, and leave happy. * Maintain trail cleanliness and safety by clearing debris and ensuring walkways are safe and accessible. * Monitor and enforce safety protocols, helping all guests enjoy the experience safely and respectfully. * Report operational issues such as ticketing problems or unsafe behavior to your supervisor. * Provide emergency support, guiding guests with calm, clear communication in case of incident or evacuation. * Jump in and collaborate with your team, offering support across departments when needed to get the job done. Ready to make this the summer you’ll never forget? Join The Adventure Group and turn your passion for the outdoors into a job that brings joy, adrenaline, and unforgettable experiences to guests every day. Apply now and let the adventure begin! At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!

The Vallea Lumina Ranger is responsible for greeting guests, providing guidance, and ensuring safety throughout the outdoor twilight attraction. They also maintain trail cleanliness and handle guest concerns to ensure a positive experience.

Candidates should have a passion for adventure tourism and strong interpersonal skills, with the ability to work outdoors on uneven terrain. While prior experience is an asset, it is not required, though First Aid certification is highly valued.

• 50% off food and beverage at all Gibbons venues • 20% off The Adventure Group for friends and family • Access to Pro Deals • Spirit Pass Program • 20% off at The Adara Hotel and Gibbons Life Condos • 20% off at The Spa at Whistler • Exclusive partner discounts • Flexible schedules • Community events • Staff appreciation nights • Growth opportunities

• Customer servicePreferred
• TeamworkPreferred
• CommunicationPreferred
• Problem solvingPreferred
• First AidPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Interpersonal skills
• Teamwork
• Communication
• Safety protocols
• Problem solving
• First aid
• Physical stamina
• Professionalism
• Active listening
• Conflict resolution
• Tourism
• Positivity
• First Aid Certification
• Cleanliness
• Customer Service
• English Language
• Operational Excellence
• Team Oriented
• Greeting Customers
• Customer Complaint Resolution

• Hospitality
• Customer Service & Support
• Sports & Recreation
• Adventurer
• Travel / Tour Guide
• Travel Guides
• Tour and Travel Guides

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week