Dock Supervisor - Days

Ottawa, ON
On-site
Posted Oct 5, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Apply by: Nov 1, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Supervise daily terminal and dock operations, coordinating shipments, routing, driver assignments, and loading and unloading while maintaining safety, compliance, and operational continuity. Lead and coach staff, monitor performance and KPIs, manage equipment and operational documentation, and contribute to continuous improvement.

Job details

We are currently looking for a Dock Supervisor for our Ottawa terminal. Job ID: OTTSUP2026 Schedule: Monday to Friday from 4:00am to 12:00pm Position Type: Permanent, Full Time Salary: Salary will be based on experience Workplace address: 1792 Queensdale Ave. Ottawa, ON K1T 1J8 To apply: hiring@gls-canada.com Supervise the terminal's daily operations, including dock activities, shipments, routing and driver assignments. Coordinate loading and unloading activities to maximize productivity and reduce delays. Lead, motivate, and support drivers and operational staff while fostering a culture of safety, performance, and teamwork. Ensure compliance with company policies, health and safety standards, and hours-of-service regulations. Manage operational issues in real time and implement quick solutions to maintain operational continuity. Monitor employee hours worked and validate operational reports for management. Ensure the proper operation and maintenance of equipment, trailers, and trucks. Conduct performance reviews, provide coaching, recognize strong performance, and address disciplinary matters when required. Collaborate with Human Resources and Health & Safety teams on employee management, investigations, and compliance. Track key performance indicators (KPIs) such as on-time performance, productivity, operating costs, and safety. Prepare incident reports and maintain accurate operational documentation. Actively participate in continuous improvement initiatives to optimize processes and service quality. Postsecondary education in logistics, transportation, supply chain management, or a related field (considered an asset). 2 to 5 years of experience in transportation, logistics, or distribution. 1 to 2 years of team leadership or supervisory experience. Strong knowledge of transportation regulations, compliance requirements, and health and safety standards. Strong leadership, coaching, and team engagement skills. Excellent organizational, problem-solving, and decision-making abilities. Strong verbal and written communication skills. Flexibility to work according to operational needs A key role within a growing company A dynamic environment where no two days are the same Medical, dental, and long-term disability insurance RRSP program Annual salary review Corporate discounts Employee Assistance Program (EAP) Career advancement opportunities

What you’ll do

Requirements

The role seeks 2 to 5 years of experience in transportation, logistics, or distribution, including 1 to 2 years of team leadership or supervisory experience. Postsecondary education in logistics, transportation, supply chain management, or a related field is an asset, along with knowledge of regulations and safety standards and strong leadership, organizational, problem-solving, and communication skills.