Service Advisor (Southtown Hyundai)

Job summary

The Service Advisor acts as the primary point of contact for customers, guiding them through the service process and ensuring clear communication. They are responsible for managing service schedules, collaborating with technicians, and building long-term customer relationships.

Job details

Job Description Service Advisor – Southtown Hyundai No Evenings, Great Pay, and Real Career Growth If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit! Southtown Hyundai is a BUSY dealership. Additionally, a brand new building on the south side of Edmonton! This means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment! As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back. What You’ll Be Doing: Welcoming customers and guiding them through the service process with clear, friendly communication Collaborating with techs to ensure repairs are done right the first time Managing service schedules and follow-ups to keep things running smoothly Building long-term customer relationships based on trust and reliability What You Bring: Experience in automotive service, customer service, or sales Strong communication and problem-solving skills A calm, professional approach. Especially when things get busy Passion for vehicles and a desire to keep learning Why You’ll Love It Here: Consistent Hours – No evenings, no guessing. Just a reliable schedule Real Time Off – 3 weeks vacation your first year. Up to 5 weeks as you grow with us Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder! Learning & Development – Ongoing training, certifications, and access to Go Auto U Employee Investment Program – Earn a 10% guaranteed return on your investment (up to 16%) Smile Big, Stay healthy – Health and dental for you and your family, plus a Health & Lifestyle Spending Account Luxury Inside and Out – Our dealership is as polished as the cars we sell! Sleek design, modern spaces, and a workplace you will be proud to call home. We are booking interviews this week – apply now and let’s chat!

What you’ll do

The Service Advisor acts as the primary point of contact for customers, guiding them through the service process and ensuring clear communication. They are responsible for managing service schedules, collaborating with technicians, and building long-term customer relationships.

Requirements

Candidates should have experience in automotive service, customer service, or sales along with strong communication and problem-solving skills. A professional demeanor and a passion for vehicles are essential for success in this fast-paced environment.

Benefits

• Health insurance • Dental insurance • Health and lifestyle spending account • Paid time off • Employee investment program • Training and development • Career growth opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Problem-solving
• Automotive service
• Sales
• Service scheduling
• Relationship building
• Technical collaboration
• Professionalism
• Vehicle Maintenance
• Automotive Services
• Customer Relationship Management
• Customer Service
• Problem Solving
• Relationship Building
• Scheduling

Job areas

• Customer Service & Support
• Retail
• Sales
• Transportation
• Service Advisor
• Automotive Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives