Hospitality Server

Hospitality Server Shuswap Lake Golf Course Duffer’s Grill & Lounge Location: Blinf Bay, BC, Canada Department: Hospitality Reports To: Hospitality Manager Classification: Full-Time OR Part-Time Salary: $18.25 + Tips Reason for Vacancy: Fall Hiring Job Posting The Shuswap Lake Golf Course and Duffer’s Grill & Lounge is seeking a positive minded individual to be part of our dynamic hospitality team. The individual must be energetic, well organized and possess strong communication skills. The environment will be fun and fast paced with emphasis on customer experience and satisfaction. The Shuswap Lake Golf Course is part of the GolfNorth Properties family of courses offering competitive wage packages, an incredible work environment, and career advancement opportunities. Summary: A server is an integral part of a dynamic hospitality team. Our customer’s first and last impression of the facility will depend on how they are treated by our staff. We strive to ensure outstanding guest satisfaction while maintaining a fun environment. You will create an atmosphere that ensures the highest level of service and product standards are exceeding our guest’s expectations, time after time. Responsibilities: ● Ensuring the highest level of service and guest satisfaction by utilizing the standard operating procedures ● Completing opening/closing and side duties as delegated by your management team ● Providing non-stop teamwork with your teammates and managers ● Selling the course image and promotions to all guests ● Adhering to all menu specifications and continually upgrading skills and knowledge ● Complying with the Occupational Health & Safety Act and GolfNorth Health & Safety Program Qualifications: ● Must be an energetic individual ● Well-organized with strong communication skills ● Positive individual who is teamwork-oriented and committed to working in a fun, past-paced environment ● SmartServe Certification (will provide) ● Minimum 18 years of age Working Conditions: ● Bending, balance, lifting (up to 30lbs), extended periods of standing To apply: Please submit your resume and cover letter to General Manager Walt McIlhone. Please write “Duffer’s Grill & Lounge - Hospitality Server” in the subject line.

The server is responsible for providing high-level guest service and maintaining standard operating procedures within the grill and lounge. They must also perform opening and closing duties while actively promoting the course and its offerings to guests.

Candidates must be at least 18 years old and possess strong communication and organizational skills. A SmartServe certification is required, though the employer will provide it if not already held.

• Competitive wage packages • Career advancement opportunities

• Customer servicePreferred
• TeamworkPreferred
• OrganizationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Teamwork
• Organization
• Menu knowledge
• Food and beverage service
• Health and safety compliance
• Energetic
• Grilling
• Management
• Customer Service
• Communication
• Occupational Safety And Health
• Standard Operating Procedure
• Selling Techniques

• Hospitality
• Food & Beverage
• Customer Service & Support
• Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week