Clinical Manager – Seniors’ Program

Hamilton, ON
On-site
Posted Sep 18, 2026
1 position

$53–$60 / hour

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Clinical Manager provides clinical and operational leadership for the Seniors' Program, overseeing daily operations, staffing, and service delivery. They are responsible for leading quality improvement initiatives, managing interdisciplinary teams, and ensuring compliance with regulatory standards and organizational values.

Job details

Hours of Work: Typically, Monday to Friday, with flexibility to work evenings and weekends as required, including participation in an on-call rotation. Rate of Pay: $53.18 – $59.85/hour (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions.) Reason For Posting: The posting is for a new vacancy. Who We Are At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd Centres, visit our website at www.goodshepherdcentres.ca. This opportunity is with Good Shepherd Centres – Seniors' Program. How You Will Make an Impact Reporting to the Senior Clinical Manager, the Clinical Manager provides clinical and operational leadership for the Seniors' Program, ensuring person-centred, high-quality services aligned with Good Shepherd's Mission, Vision and Values. Oversee day-to-day clinical operations, staffing, scheduling and service delivery to meet client needs. Ensure daily assignments reflect client goals and comply with applicable collective agreements. Lead quality improvement initiatives and ensure alignment with accreditation standards, regulatory and legislative requirements and Standards of Practice. Support client-centred care planning, assessments, reassessments and service plans. Collaborate with interdisciplinary teams, community partners and stakeholders to enhance client care and access to services. Lead recruitment, orientation, retention, supervision, performance management and professional development of staff. Provide leadership to regulated and unregulated healthcare teams. Monitor client and program outcomes, utilization, statistics, quality indicators and required reporting. Manage staff timecards through ADP and oversee supplies, tracking and ordering. Participate in leadership committees, community events, stakeholder meetings and on-call duties as required. Promote a respectful, inclusive and supportive workplace while modelling Good Shepherd's values of Responsibility, Availability, Hospitality, Adaptability, Quality and Dignity. Support Good Shepherd's Harm Reduction commitment and reduce barriers for marginalized community members. Ensure confidentiality, health and safety, PHIPA and Occupational Health and Safety Act requirements are maintained. What You'll Bring to Our Team Minimum 5 years of management or clinical administrative leadership experience in healthcare and/or community services. Experience leading interdisciplinary teams of regulated and unregulated healthcare providers. Strong experience in community health, healthcare, long-term care and/or home care, particularly with older adults, high-risk seniors, vulnerable populations and caregivers. Healthcare-related degree from an accredited institution, or an equivalent combination of education and progressive leadership experience. Registration with a relevant regulatory body; Registered Nurse background preferred. Experience leading quality initiatives and understanding regulatory frameworks and Standards of Practice. Current Standard First Aid/CPR and WHMIS certification. Strong leadership, communication, organizational, computer, mentoring and problem-solving skills. Ability to adapt to a fast-paced, changing environment and work collaboratively with others. Demonstrated commitment to an inclusive, supportive workplace and Good Shepherd's mission and values. What We Offer Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT Staff recognition programs along with access to self-care supports and EMPLOYEE/FAMILY ASSISTANCE PROGRAM (EAP) POSITIVE and ENCOURAGING atmosphere Make a difference and provide HOPE Extended Health Benefits Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone. Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve. Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

What you’ll do

Requirements

Candidates must have a minimum of 5 years of management or clinical administrative leadership experience in healthcare or community services. A healthcare-related degree and registration with a relevant regulatory body are required, with a preference for a Registered Nurse background.