Digital Content Specialist (Contract)

The Granite Club is looking for a full-time eighteen-month contract Digital Content Specialist who will be creating high-performing email campaigns and managing a multifaceted website. Keep a pulse on socials. Enjoy variety and creativity in your work while getting obsessed with the technical stuff. The Digital Content Specialist reports to the Communications & Creative Director and works in close collaboration with the fun and energetic Communications Team. We're looking for a tech-savvy communicator with an aesthetic eye who truly takes pride in the details. You'll be the go-to for our Member website and anything digital. What’s in it For You? Collaborative & Engaging Work Environment: Join a culture that values innovation, teamwork, and continuous improvement. Exclusive Perks: Enjoy discounted memberships at GoodLife Fitness, as well as preferred rates on auto and home insurance. Vibrant Employee Events: Participate in a variety of inclusive and exciting events that celebrate our culture. On-Site Culinary Experience: Access to healthy, delicious meals daily at our Employee Cafeteria. Convenient Indoor Parking: Complimentary indoor parking to make your commute easier. Competitive Total Rewards Package Comprehensive Health & Dental Benefits: Flexible coverage options with a Health Care Spending Account (HCSA) to suit your individual and family needs. Primary Responsibilities Digital content curation: Use various software and content management platforms to maintain and publish high-quality content on digital properties including website, social media, app, digital signage, touch screens, intranet; ensure the Member website is a consistent and reliable source for all Club information, events, and news Email campaigns: Design and deploy messaging and promotions; manage database Web maintenance: Ensure website follows design, development, navigation, and usability/UX best practices; troubleshoot technical issues; act as primary contact for website vendor; build surveys and forms; and more Visual branding: Select and edit photos, video, graphics, and other media; ensure all visuals reflect brand identity; participate in redesign initiatives for website and digital signage Technical support: Provide professional and friendly customer service and technical support to Members and fellow Employees Copy editing: Supporting the Communications Lead, edit and proofread copy for website and email campaigns; maintain accuracy, consistency and context; ensure all copy reflects brand identity Analysis: Build measurement systems into all projects and report on campaign success; analyze current trends and adopt new strategies to increase views, ensure continuous improvement, and provide optimal Member experience And more: Look forward to special assignments and projects that shake up the routine and add to your portfolio; other duties will be added, deleted or assigned as needed Required Qualifications Education: Degree or diploma in digital content, communications, or related field Experience: 4 to 6 years hands-on professional experience in a related field Web savvy: Extensive experience with content management systems and email campaign platforms; basic HTML/CSS; strong familiarity with web design and development principles, usability/UX and web best practices; troubleshooting Software savvy: Adobe Creative Suite (Photoshop, InDesign, Acrobat); Microsoft 365 (Excel, Word, Powerpoint, Forms); Asana; Google Analytics; Sprout Social; ability to learn new software quickly Social media savvy: Instagram, Facebook, Vimeo, YouTube, LinkedIn; experience creating and deploying strategic and engaging content; strong understanding of individual platforms and evolving best practices Creative savvy: Keen eye for visual aesthetic and branding; technical skills for creating and editing photography and graphics Meticulous attention to detail, accuracy, and consistency; and this bullet point excites you, rather than scares you Organizational skills and time-management; multitasking; process-driven and highly accountable with experience in a fast-paced, deadline-driven environment Writing and language skills: Copy editing and proofreading Curiosity and resourcefulness; you love to research, learn, and problem-solve People skills: Exemplary interpersonal and customer service skills; positive attitude and demonstrated success liaising with stakeholders at all levels of the organization and externally Digital signage experience an asset Extra points: Graphic design; article writing; videography; photography; motion graphics; hospitality industry experience; Olympic-level curling skills to help our team win the next Employee tournament Work Schedule: Monday–Friday, 9:00 am–5:00 pm with some variance; occasional after-hours work required Hybrid work model with 3 days in office with Club-wide preassigned days. Compensation The salary range for this position is $54,000 to $70,000. About the Granite Club The Granite philosophy of uncompromising quality is showcased in its state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences and personalized services, each tailored to suit the varied needs and desires of its diverse and sophisticated Membership. The Granite Club is Canada's premier private Members' family, athletic, recreation and social club. Located in north Toronto, we offer our 12,000 Members the highest standard of facilities, programs and services. We strive to recruit enthusiastic, dedicated individuals with a passion for providing exceptional service. We’ll reward all your hard work with a competitive salary and extensive benefits. We thank all applicants for their interest; however only those selected for an interview will be contacted. As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record prior to commencing employment. The Granite Club is committed to providing fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter. We thank you in advance for your interest in our opportunity!

The Digital Content Specialist will manage and publish high-quality content across various digital platforms including the website, social media, and mobile app. They are responsible for designing email campaigns, ensuring brand consistency, and providing technical support to members and staff.

Candidates must possess a university degree or diploma in communications or a related field along with 3-5 years of professional experience. Proficiency in content management systems, Adobe Creative Suite, and web design principles is required.

• Health insurance • Dental benefits • Health care spending account • Discounted gym membership • Auto insurance discounts • Home insurance discounts • Employee cafeteria • Complimentary indoor parking

• UX designPreferred
• Customer servicePreferred
• HTMLPreferred
• CSSPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Content management systems
• Email marketing
• HTML
• CSS
• Web design
• UX design
• Adobe Creative Suite
• Google Analytics
• Sprout Social
• Copy editing
• Proofreading
• Social media management
• Technical support
• Project management
• Digital signage
• Customer service
• Resourcefulness
• Facebook
• Energetic
• Technical Issues
• Videography
• Organizational Skills
• Ability To Meet Deadlines
• Curiosity
• Positivity
• Motion Graphics
• HyperText Markup Language (HTML)
• Microsoft Excel
• Research
• Adobe Photoshop
• Adobe InDesign
• Photography
• Editing
• Brand Identity
• Copy Editing
• Customer Service
• Content Management Systems
• Communication
• Content Management
• Continuous Improvement Process
• Web Design
• Digital Content
• Digital Signage
• Graphic Design
• Innovation
• Intranet
• Systems Of Measurement
• Multitasking
• Microsoft PowerPoint
• Process Driven Development

• Marketing
• Creative & Media
• Technology
• Hospitality
• Customer Service & Support
• Digital Content Specialist
• Social Media Strategist / Specialist
• Public Relations Professionals
• Market Research Analysts and Marketing Specialists

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week