Food & Beverage Supervisor (Full-time) - Moncton

Position Summary Under the direction of the Food & Beverage Manager(s), this position is responsible for overseeing the day-to-day activities of the front of house Food & Beverage operations at the location. Ensures adherence to all policies and procedures, motivates and leads by example, and provides a learning environment while establishing a safe and welcoming work environment for all employees and guests. Delivers performance reviews for direct reports. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. Key Accountabilities * Supervises the day-to-day operation of the assigned outlet in accordance with established policies and procedures. * Oversees the front of house Food & Beverage operations on a shift basis of a multi-venue location; assists with the development of performance objectives and delivers performance reviews for direct reports as necessary * Schedules and supervises employees; verifies time and attendance; assigns shift work assignments; ensures appropriate coverage while minimizing operating costs * Completes shift reports for management and for the next shift; tracks quality and guest issues and reports to management * Assesses guest alcohol consumption to determine removal or restriction decisions and delivers message to guest. * Orders front of house supplies as required; may participate in monthly inventory count * Offers F&B expertise to internal and external customers * Liaises and communicates effectively with all appropriate operational departments and employees * Develops and cultivates strong working relationships with all stakeholders: guests, management, employees and vendors * Monitors appearance of food served and communicates deviations from standard to the Kitchen Supervisor. * Ensures compliance with licensing laws, health and safety and other statutory regulations * Performs other duties as assigned Education and Qualification Requirements * Post Secondary education in hospitality or suitable combination of education and experience * Minimum two (2) years Food & Beverage experience, lead or supervisory role an asset * Ability to exceed internal and external customer expectations through timely, effective and service oriented communication * Computer literacy in MS Office; POS experience * Must be able to successfully complete NB Responsible Beverage Certification, * Good organizational and time management skills is required * Must be able to implement strategic vision and plan into day-to-day operations. * Must be able to work at a fast pace and in stressful situations. * Workplace Hazardous Material Information System (WHMIS) knowledge is an asset * Wine and beverage knowledge an asset * Bilingualism (French/English) an asset * Must be able to pass a criminal background check Work Environment Considerations * Fast paced with multiple priorities, deadlines and deliverables; * This role requires extended period of standing, walking, bending and may lift up to 35 lbs. * The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts. Additional Information Minimum Rate (CAD $) | Minimum Salary (CAD $): 21.62 Job Rate (CAD $) | Midpoint Salary (CAD $): 25.25 Maximum Rate (CAD $) | Maximum Salary (CAD $): 25.25 Existing Vacancy: Yes

The supervisor oversees daily front-of-house food and beverage operations, including staff scheduling, performance reviews, and ensuring adherence to company policies. They also manage guest issues, maintain inventory, and ensure compliance with health, safety, and licensing regulations.

Candidates must have post-secondary education in hospitality and at least two years of relevant food and beverage experience, preferably in a supervisory role. Proficiency in MS Office and POS systems is required, along with the ability to pass a criminal background check and obtain beverage certification.

• Time managementPreferred
• Customer servicePreferred
• LeadershipPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Food and beverage operations
• Staff supervision
• Performance management
• Scheduling
• Inventory management
• Customer service
• POS systems
• MS Office
• Health and safety compliance
• Conflict resolution
• Time management
• Organizational skills
• Leadership
• Communication
• Bilingual (French/English)
• Shift Work
• Management
• Strategic Planning
• Customer Service
• Computer Literacy
• Operating Cost
• Operations
• Performance Review
• Time Management
• Workplace Hazardous Materials Information Systems
• Customer Complaint Resolution

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Minimum education

Master’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week