ACCOUNT MANAGER, TEAM LEAD - GROWTH AND CLIENT SERVICES

Job summary

The role involves managing an assigned book of business to drive retention and sales growth while simultaneously leading and training a team of account managers. The incumbent will act as a primary point of contact for client escalations and contribute to the execution of overall segment strategy.

Job details

The role involves managing an assigned book of business to drive retention and sales growth while simultaneously leading and training a team of account managers. The incumbent will act as a primary point of contact for client escalations and contribute to the execution of overall segment strategy. Candidates must possess a post-secondary degree or diploma in Business, Commerce, or a related field along with experience in client-facing roles. Strong knowledge of health and dental underwriting, excellent presentation skills, and the ability to obtain the LLQP designation are required.

What you’ll do

The role involves managing an assigned book of business to drive retention and sales growth while simultaneously leading and training a team of account managers. The incumbent will act as a primary point of contact for client escalations and contribute to the execution of overall segment strategy.

Requirements

Candidates must possess a post-secondary degree or diploma in Business, Commerce, or a related field along with experience in client-facing roles. Strong knowledge of health and dental underwriting, excellent presentation skills, and the ability to obtain the LLQP designation are required.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Sales Growth · Preferred
• Project management · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Team Leadership
• Relationship Management
• Sales Growth
• Client Retention
• Health And Dental Underwriting
• Strategic Planning
• Presentation Skills
• Communication Skills
• Problem Solving
• Training And Development
• Negotiation
• Business Development
• Customer Service
• Project Management
• LLQP Designation

Job areas

• Management & Leadership
• Sales
• Healthcare
• Customer Service & Support
• Finance & Accounting

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