Tim Hortons Baker/Team Member

Job summary

The Production Team Member is responsible for preparing and serving quality products while maintaining a clean and welcoming environment for guests. They must also manage inventory levels, follow food safety procedures, and assist with speed-of-service goals.

Job details

Job Summary: The Production Team Member is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service. Job Requirements: * Create a clean, welcoming environment and maintain a professional appearance. * Deliver friendly, attentive guest service and follow S.E.T. Principles (Smile, Eye Contact, Thank You). * Prepare and serve products accurately while maintaining quality, freshness, and presentation standards. * Maintain proper product quantities, shelf life, and inventory levels while minimizing food waste. * Support speed-of-service goals by working efficiently and assisting guests across restaurant areas as needed. * Address guest concerns promptly and professionally through effective service recovery. * Follow all food safety, sanitation, cleaning, and operational procedures. * Monitor and record product, refrigerator, and freezer temperatures as required. * Keep work areas clean, organized, stocked, and ready for busy periods. * Follow all company policies, procedures, and health and safety requirements, including proper use of PPE. * Report workplace injuries, incidents, unsafe conditions, and equipment concerns to management. About You: * Previous experience in a restaurant, food service, or customer service environment is an asset. * Strong customer service and communication skills with a friendly and positive attitude. * Ability to work efficiently in a fast-paced environment while maintaining accuracy and quality. * Strong attention to cleanliness, food safety, and product quality standards. * Ability to follow established procedures, policies, and health and safety guidelines. * Comfortable working independently and as part of a team. * Reliable, punctual, and able to maintain a professional appearance. * Ability to stand for extended periods and perform routine physical tasks associated with restaurant operations. * Food Handler Certification is an asset. "

What you’ll do

The Production Team Member is responsible for preparing and serving quality products while maintaining a clean and welcoming environment for guests. They must also manage inventory levels, follow food safety procedures, and assist with speed-of-service goals.

Requirements

Candidates should have strong customer service skills and the ability to work efficiently in a fast-paced environment. Previous experience in food service and a Food Handler Certification are considered assets for this role.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Communication · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Food preparation
• Inventory management
• Food safety
• Sanitation
• Communication
• Time management
• Attention to detail
• Teamwork
• Problem solving
• Productivity Improvement
• Shelf Life
• Positivity
• Food Handler's Card
• Management
• Cleanliness
• Customer Service
• Food Services
• Food Safety And Sanitation
• Restaurant Operation
• Service Recovery
• Customer Complaint Resolution

Job areas

• Food & Beverage
• Customer Service & Support
• Hospitality
• Retail
• Bakery Team Member
• Baker
• Bakers, Pastry-cooks and Confectionery Makers
• Bakers