Inside Sales Representative-EN

Job summary

Manage and prioritize customer requests across email, phone, and online channels to provide appropriate product solutions. Collaborate with outside sales and other departments to maximize sales and maintain up-to-date product knowledge.

Job details

Inside Sales Representative Status Regular, Full time Location: St-Thomas, Ontario Job Description Interested? Daytime schedule: Monday to Friday. Known customer base, reliable and high-quality products. Opportunity for advancement. Enjoy's a fast paced environment. Do you have what we’re looking for? Experience in B2B sales. “People” person who puts customer satisfaction at the centre of every decision. Reliable, resourceful and committed. Very resilient and good at finding solutions. A Positive and Solutions oriented mindset. Here’s a Typical Day Manage and prioritize customer requests coming through various channels (email, phone and online sales). Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.). Maximize sales to customers; suggest alternative and complementary products. Work closely with outside sales staff & all other departments. Maintain skills and knowledge of product lines and systems used. May be required to negotiate special prices and terms with customers What’s In It For You We are a major player involved in the energy transformation in Canada. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone's contribution. What Sets Us Apart Is Our Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among Our Benefits Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Years of Service Recognition Program Postsecondary Scholarship Program for our employee’s children. Charging terminals available at many of our facilities. Come build your career with us, a growing network geared for your ambitions! We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at talents@guillevin.com with your request. Your information will be treated as confidential. Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

Manage and prioritize customer requests across email, phone, and online channels to provide appropriate product solutions. Collaborate with outside sales and other departments to maximize sales and maintain up-to-date product knowledge.

Requirements

Candidates must have experience in B2B sales and a strong, solution-oriented mindset. The role requires a resilient individual who is committed to customer satisfaction and resourceful in finding solutions.

Benefits

• Annual Profit-sharing • Flexible Group Insurance Plan • Telemedicine • Employee Assistance Program (EAP) • Group RRSP With Employer Contribution • TFSA • Years Of Service Recognition Program • Postsecondary Scholarship Program For Children • Charging Terminals

Listed skills

• Problem solving · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B Sales
• Customer Satisfaction
• Problem Solving
• Negotiation
• Account Management
• Cross-functional Collaboration
• Sales Maximization
• Customer Relationship Management

Job areas

• Sales
• Customer Service & Support
• Energy