Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 38 hours per week
Job summary
The Dining Hall Supervisor leads daily front-of-house operations, ensuring a welcoming environment and efficient service for students and customers. They are responsible for coaching staff, maintaining strict food safety and sanitation standards, and resolving customer concerns.
Job details
DINING HALL SUPERVISOR We are seeking an outgoing and highly motivated Dining Hall Supervisor to lead daily front-of-house operations in a large, fast-paced dining environment. The successful candidate will have strong customer service skills, a passion for hospitality, and in-depth knowledge of food safety, safe food temperatures, allergen awareness, cleanliness, and sanitation standards. KEY RESPONSIBILITIES * Supervise daily dining hall operations and ensure a welcoming, efficient, and positive experience for students and customers. * Lead, coach, and support front-of-house employees while promoting teamwork and accountability. * Monitor food temperatures, allergen controls, food presentation, portioning, and service standards. * Ensure cleaning, sanitation, and health and safety procedures are consistently followed. * Maintain a clean, organized, and safe dining room throughout all service periods. * Engage regularly with students and customers, respond to feedback, and resolve concerns professionally. * Coordinate service flow during busy periods and ensure all stations are properly staffed and operational. * Complete opening, closing, sanitation, temperature, and operational checklists accurately. * Communicate operational needs, staffing concerns, and customer feedback to the management team. * Support training and onboarding of new employees. * Assist with inventory control, merchandising, restocking, and minimizing waste. * Ensure compliance with company policies, client expectations, and applicable food safety regulations. QUALIFICATIONS AND SKILLS * Previous supervisory experience in a dining hall, restaurant, hospitality, institutional food service, or similar environment. * Strong knowledge of food safety, safe food temperatures, allergen awareness, and sanitation practices. * Excellent communication, leadership, and customer service skills. * Ability to remain calm, organized, and solution-focused in a high-volume environment. * Strong attention to detail and commitment to cleanliness. * Ability to motivate and hold team members accountable. * Food Handler Certification is considered an asset. * Ability to work flexible shifts, including evenings and weekends, as required. WHAT WE OFFER * A dynamic and collaborative work environment. * Opportunities for leadership development and career growth. * The opportunity to make a meaningful impact on the student dining experience. * A role where hospitality, food safety, cleanliness, and customer satisfaction are highly valued.
What you’ll do
The Dining Hall Supervisor leads daily front-of-house operations, ensuring a welcoming environment and efficient service for students and customers. They are responsible for coaching staff, maintaining strict food safety and sanitation standards, and resolving customer concerns.
Requirements
Candidates must have previous supervisory experience in a food service or hospitality environment and possess strong knowledge of food safety and allergen protocols. Excellent leadership, communication, and organizational skills are required to manage high-volume service periods effectively.
Benefits
- Leadership development
- Career growth opportunities
Listed skills
- Food safety · Preferred
- Customer service · Preferred
- Leadership · Preferred
- Sanitation · Preferred
- Inventory Control · Preferred
- Conflict Resolution · Preferred
- Communication · Preferred
- Attention to detail · Preferred
- Problem solving · Preferred
- Time management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Food safety
- Customer service
- Leadership
- Staff supervision
- Sanitation
- Allergen awareness
- Inventory control
- Conflict resolution
- Team coaching
- Operational management
- Communication
- Attention to detail
- Problem solving
- Time management
- Food Plating And Presentation
- Accountability
- Supervision
- Safety Procedures
- Service Standards
- Self-Motivation
- Food Handler's Card
- Motivational Skills
- Management
- Cleanliness
- Customer Service
- Training And Development
- Food Services
- Food Safety And Sanitation
- Inventory Control
- Leadership Development
- Merchandising
- Employee Onboarding
- Operations
- Restaurant Operation
- Teamwork
- Solutions Focused
- Detail Oriented
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Dining Room Supervisor
- Restaurant / Food Service Supervisor
- Restaurant Managers
- First-Line Supervisors of Food Preparation and Serving Workers
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