Supervisor, Full Time

We are seeking an energetic and customer-focused Cafeteria Supervisor to oversee daily operations at our all-you-can-eat dining venue. The successful candidate will lead front-of-house staff, ensure exceptional customer service, maintain food quality standards, and support efficient restaurant operations during afternoon, evening, and weekend shifts. Key Responsibilities Operations Management * Supervise nightly Caferteria operations to ensure smooth and efficient service. * Monitor dining room, buffet stations, and service areas to maintain cleanliness and presentation standards. * Ensure compliance with food safety, sanitation, and health regulations. * Assist with opening, shift change, and closing procedures. Team Leadership * Lead, motivate, and coach front-of-house staff to deliver excellent customer service. * Coordinate staff assignments and monitor performance throughout shifts. * Train new employees on service standards, company policies, and procedures. * Foster a positive and professional work environment. Customer Service * Greet guests and ensure a welcoming dining experience. * Resolve customer concerns and complaints promptly and professionally. * Monitor guest satisfaction and take corrective action when necessary. * Support team members during peak service periods. Food & Quality Control * Ensure buffet stations are properly stocked, clean, and visually appealing. * Monitor food quality, freshness, and portion control standards. * Communicate with kitchen staff regarding replenishment and guest feedback. * Assist in reducing food waste while maintaining excellent product availability. Administrative Duties * Support scheduling, attendance tracking, and labor management. * Complete shift reports and communicate operational updates to management. * Assist with inventory checks and supply ordering when required. * Handle cash management and point-of-sale procedures as assigned. Qualifications * Previous supervisory experience in a restaurant, buffet, hospitality, or food service environment preferred. * Strong leadership and team-building skills. * Excellent customer service and conflict-resolution abilities. * Ability to work effectively in a fast-paced environment. * Knowledge of food safety and sanitation practices. * Strong communication and organizational skills. * Ability to stand and walk for extended periods. Schedule Requirements * Availability to work afternoons, evenings, weekends, and holidays as required. * Flexible schedule to support operational needs and peak business periods. Key Competencies * Leadership and accountability * Customer-focused mindset * Problem-solving and decision-making * Time management and organization * Attention to detail * Ability to multitask under pressure Compensation & Benefits * Competitive hourly wage based on experience. * Opportunities for advancement and professional development. * Employee meal discounts

The Cafeteria Supervisor is responsible for overseeing daily dining operations, including staff leadership, food quality control, and maintaining cleanliness standards. They also handle administrative tasks such as scheduling, inventory management, and ensuring compliance with health and safety regulations.

Candidates should have previous supervisory experience in a restaurant or hospitality environment and possess strong leadership and customer service skills. The role requires the ability to work a flexible schedule, including afternoons, evenings, weekends, and holidays.

• Employee meal discounts • Professional development opportunities

• Point-of-sale systemsPreferred
• Customer servicePreferred
• Food safetyPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Operations management
• Team leadership
• Customer service
• Food safety
• Sanitation
• Staff training
• Conflict resolution
• Inventory management
• Cash management
• Point-of-sale systems
• Scheduling
• Performance monitoring
• Quality control
• Communication
• Organizational skills
• Multitasking
• Food Quality Assurance And Control
• Cash Handling
• Energetic
• Accountability
• Supervision
• Organizational Skills
• Administrative Functions
• Service Standards
• Management
• Decision Making
• Cleanliness
• Customer Service
• Conflict Resolution
• Food Services
• Food Safety And Sanitation
• Leadership
• Inventory Control
• Problem Solving
• Operations Management
• Operations
• Point Of Sale
• Restaurant Operation
• Time Management
• Team Building
• Team Leadership
• Greeting Customers
• Quality Control
• Detail Oriented

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Administrative
• Supervisor
• Retail Store Supervisor
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum experience

2+ years

Posting language

English

Working hours

38 hours per week