Branch Manager

Job summary

Lead branch operations, recruitment, employee development, and client service while driving business growth and managing major customer accounts. Oversee financial performance, compliance, and key performance indicators, and coach the team to improve customer satisfaction and operational results.

Job details

Branch Manager HCR Permanent Search is working with a staffing and workforce solutions organization in St. Thomas, Ontario. They are searching for a Branch Manager to oversee branch operations, business development, recruitment activities, client relationships, and financial performance. This role is ideal for a staffing industry professional with strong leadership skills and a proven track record of sales growth and operational success. Work Setting: Onsite Location: St. Thomas, ON Work Type: Permanent Compensation: $65,000.00 - $85,000.00 MINIMUM REQUIREMENTS Post-secondary education in Business, Human Resources, or a related field. Minimum 5 years of leadership experience within the staffing industry. Proven success in business development and client relationship management. Knowledge of Employment Standards Act, Occupational Health & Safety Act, and HR best practices. Experience managing branch operations, budgets, and staff. Required Skills Sales and business development experience. Strong leadership, coaching, and mentoring abilities. Financial management, forecasting, and budgeting skills. Excellent communication and presentation skills. Strong organizational and problem-solving abilities. Preferred Skills Experience managing industrial staffing accounts. WSIB and modified work claim management experience. Strategic planning and change management experience. Marketing and community engagement experience. RESPONSIBILITIES Lead the day-to-day operations of the branch. Manage recruitment, employee development, and client service activities. Drive business growth through sales and relationship management. Oversee branch financial performance, budgeting, and forecasting. Ensure compliance with employment, health and safety, and company policies. Monitor key performance indicators and implement improvement initiatives. Manage major customer accounts and support branch growth objectives. Develop and coach a high-performing team focused on customer satisfaction and operational excellence. If you believe you are an outstanding candidate for this opportunity, we invite you to submit your resume and all relevant information to HCR Permanent Search in confidence to: Kyle Russell Krussell@hcr.ca Please indicate the name of the position you are applying for in the subject line. Only those selected to move forward in the consideration process will be contacted. Thank you for your interest! HCR Personnel Solutions Inc. welcomes applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process.

What you’ll do

Lead branch operations, recruitment, employee development, and client service while driving business growth and managing major customer accounts. Oversee financial performance, compliance, and key performance indicators, and coach the team to improve customer satisfaction and operational results.

Requirements

Requires post-secondary education in Business, Human Resources, or a related field, along with at least five years of staffing-industry leadership experience. Candidates should have a record of business development and client relationship success, knowledge of employment and safety requirements, and experience managing branch operations, budgets, and staff.

Listed skills

• Sales · Preferred
• Business development · Preferred
• Leadership · Preferred
• Coaching · Preferred
• Forecasting · Preferred
• Budgeting · Preferred
• Communication · Preferred
• Organization · Preferred
• Problem solving · Preferred
• Client Relationship Management · Preferred
• Recruitment · Preferred
• Change Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Business Development
• Leadership
• Coaching
• Mentoring
• Financial Management
• Forecasting
• Budgeting
• Communication
• Presentation
• Organization
• Problem-Solving
• Client Relationship Management
• Recruitment
• Strategic Planning
• Change Management

Job areas

• Management & Leadership
• Human Resources
• Sales
• Customer Service & Support

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