My Connection Specialist

Regina, SK
On-site
Posted Oct 28, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Apply by: Nov 5, 2026
Posting language: English
Working hours: 38 hours per week

Job summary

The Specialist supports the Inquiry Services team by providing technical and strategic HR advice to management and acting as the first point of escalation. They are responsible for fostering a client-centric culture and collaborating across the organization to ensure efficient service delivery.

Job details

Position #: V47157 Expected Start Date: January 04, 2027 Union: OOS Facility: Regina Centre Crossing City/Town: Regina Department: Staff Services - Centre Type: Full-time regular FTE: 1 Number of Hours per Rotation: 37.5 hours per 1 weeks Relief: No Float: No Salary or Pay Band: As per Terms and Conditions of Employment Travel Required: Yes Job Description: Reporting to the Manager of Staff Services Inquiry Center, the Specialist is responsible for supporting the Inquiry Services team and Inquiry Services Representatives in providing courteous and efficient service to all human resource customers and ensuring a positive employee experience. The Specialist provides technical and strategic advice to all levels of management on issues such as human resources policies, relevant legislation and collective agreement interpretations. The Specialist provides support on general or knowledge-based inquiries and guidance on using the direct access platform and will act as the first point of escalation for Staff Services. The Specialist demonstrates strong leadership to enable an innovative and positive working climate and a client-centric culture. The Specialist must work cross functionally within the portfolio and across the organization to support operations. The Specialist will develop partnerships and work closely with system and community partners. Human Resources Exemption: No Experience * 5 years experience in Payroll or Human Resources Education * Business Administration diploma (DBA) * Bachelor of Commerce (BComm) * Bachelor of Business Administration (BBA) * Human Resources diploma Licenses * Valid Class 5 driver's license Other Education and Training * Licensed, and in good standing, with regulatory body, if applicable * Undergraduate degree or an equivalent combination of education and experience Competencies * Critical thinking skills * Mobilizes people, inspires and leads by example * Capability to transform systems: Encourage and support innovation * Analytical skills Knowledge and Abilities * Knowledge in applicable human resource functions and disciplines * Commitment to a diverse, representative workforce and cultural safety * Ability to lead and coach others * Strong interpersonal skills * Ability to adapt to and implement change * Knowledge in the Truth and Reconciliation Commission Calls to Action * Exemplifies ethical practices, professionalism and personal integrity * Commitment to quality, safety, and improvement striving towards zero harm * Knowledge in applicable legislation and standards * Knowledge in the Saskatchewan health care system * Knowledge in First Nation and Metis history in Saskatchewan * Proven ability to collaborate and partner with a wide variety of stakeholders * Knowledge in organization's goals, vision, mission and values * Committed to delivering on patient and family centred care Other Information * Travel within Saskatchewan * For more information on the city of Regina please visit https://www.regina.ca/ [https://www.regina.ca/] * Call Centre experience and experience with service management tools such as ServiceNow would be considered an asset. The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred. Applicants must upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring team. Only applicants selected for an interview will be contacted. Those being interviewed are required to bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search. > We work together to improve our health and well-being. Every day. For > everyone. > We are committed to building a representative, diverse, inclusive, and > culturally responsive workforce. > We are committed to the Truth and Reconciliation Commissions Calls to Action. > We work in the spirit of truth and reconciliation, acknowledging Saskatchewan > as the traditional territory of First Nations and Métis People. Please note: Only applications that include all required documentation will be considered.

What you’ll do

Requirements

Candidates must have at least 5 years of experience in Payroll or Human Resources and hold a relevant diploma or degree in Business Administration or Human Resources. A valid Class 5 driver's license is required, and experience with service management tools like ServiceNow is considered an asset.