Providing tailored insurance solutions through exemplary customer experience.
Kitchener, Ontario
Heartland Farm Mutual Inc. became a legal entity, formed from the merger of North Waterloo Farmers Mutual and Oxford Mutual. These two parent companies brought together long-standing experience in serving Ontario’s insurance needs. In August 2021, Heartland Farm Mutual amalgamated with The Kings Mutual Insurance Company of Berwick, Nova Scotia. The Kings Mutual Insurance Company has been fulfilling the needs of residential, commercial, and agricultural policyholders in Nova Scotia since 1904. In 2024, Heartland celebrated 150 years in business and rebranded to Heartland Mutual Insurance, better reflecting the insurance products offered. Heartland Mutual Insurance is in your community. Whether you're in agriculture, a business owner or a homeowner, more than ever, people like you appreciate the value of the mutual insurance alternative. OUR VISION: To be the leading Mutual dedicated to fulfilling our promise with a personal approach. OUR MISSION: Providing tailored insurance solutions through exemplary customer experience-building on our legacy of protecting agribusiness and communities. OUR VALUES • Integrity – Our strong moral principles are demonstrated by our commitment to honesty and fairness in all our interactions. • Diversity and Inclusion – We recognize and appreciate diversity and value the contributions of all by fostering an inclusive environment. • Accountability – We deliver on our promises and assume ownership of our actions. • Community & Environment – We contribute positively to improve the quality of life and the sustainability of our communities. • Progressive – We seize value opportunities and embrace change. • Customer Focus – We focus on providing the best customer experience and create outcomes that deliver long term value.
On-site · Kitchener
The Senior Adjuster manages complex and high-severity property claims, including large residential and commercial losses. They also act as a technical resource by providing mentorship, quality assurance, and support during catastrophe surge activity.
On-site · Kitchener
The Team Lead will manage the underwriting portfolio, oversee complex referrals, and ensure regulatory compliance while driving high-performance standards. They are also responsible for mentoring staff, conducting performance reviews, and coordinating training initiatives to improve operational efficiencies.
On-site · Waterloo
The analyst will perform research, data analysis, and rate pricing for various business segments while maintaining pricing algorithms. They are also responsible for completing regulated auto filings and developing business intelligence tools.
On-site · Kitchener
Manage and resolve complex, high-severity casualty claims across auto, property, commercial, and farm liability. Collaborate with legal counsel and stakeholders to ensure fair, timely, and cost-effective claims outcomes.
