Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 3+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Lead and support a 24/7 wide-format production team to ensure safe, efficient, and high-quality output. Manage daily production priorities, equipment maintenance, and staff performance while driving process improvements.
Job details
About StickerYou StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos, and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape, and quantity. Business and consumers can make their marketing, packaging, décor, or personal expression professional grade. We believe in the enormous power of customization. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We proudly make custom products locally for the global market using software and advanced digital manufacturing. We make what matters stick! The Role We are looking for an experienced Wide Format Print Lead to lead our 24/7 Wide Format production team. This is a hands-on people leader role responsible for ensuring safe, efficient, and high-quality production while supporting operators with technical troubleshooting, equipment operation, and process improvements. The ideal candidate combines strong expertise in digital printing and colour management with proven people management and leadership skills. What You’ll Be Doing Lead and support a 24/7 Wide Format production team across multiple shifts. Oversee daily production priorities, workflow, quality, and output. Operate and troubleshoot wide-format printing equipment, including: Epson S9170 Epson S80600/S80600L Mimaki UV HP R2000 UV DTF Manage and troubleshoot colour consistency, profiles, substrates, RIP settings, and print quality. Lead operations of the Zund S3 L-1200 digital cutting system. Train and support operators on printing, cutting, equipment, and production processes. Troubleshoot equipment, software, material, registration, and production issues to minimize downtime. Track individual and team KPIs, including productivity, quality, downtime, attendance, and on-time production. Conduct employee check-ins and performance reviews and address performance, attendance, and behavioural concerns. Participate in hiring, onboarding, training, and disciplinary processes in partnership with management and HR. Ensure SOPs, safety procedures, quality standards, and production processes are consistently followed. Identify opportunities to improve productivity, reduce downtime, improve quality, and optimize material usage. Work with IT, Product, vendors, and other departments to resolve technical and operational issues. Key Skills + Requirements 3+ years of experience in digital or wide-format printing, preferably in a production leadership role. Previous experience supervising or leading a production team in a 24/7 environment. Strong hands-on experience with wide-format digital printing equipment. Strong knowledge of colour management and digital print workflows. Experience with Epson, Mimaki, HP, or similar digital printing technologies. Experience with Zund cutting equipment is strongly preferred. Strong troubleshooting and problem-solving skills. Experience with RIP software and production workflows. Proven ability to manage employee performance, KPIs, reviews, attendance, and workplace issues. Strong communication, organization, and leadership skills. Ability to work in a fast-paced production environment and make effective operational decisions. What Success Looks Like The successful candidate will be a hands-on technical leader who can effectively manage people while maintaining strong production performance. Success will be measured through team productivity, quality, equipment uptime, KPI performance, adherence to SOPs, and the ability to develop a capable and accountable 24/7 production team. Work Arrangement This role is onsite at the StickerYou office located at 670 Caledonia Rd, Unit 101, Toronto, ON. Why StickerYou? A high-growth company with a strong leadership team Company-wide positive energy — people enjoy coming to work Fast-changing environment with ample learning and growth opportunities Growing a global Canadian brand that takes pride in local manufacturing Strong corporate vision focused on making small companies better Opportunity to serve a wide variety of small and medium-sized businesses Use of cutting-edge e-commerce and digital print customization technology Diversity & Inclusion StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. How We Hire We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within StickerYou. This opportunity is offered through HighlightTA, the on-demand talent team supporting StickerYou's growth. Connect with us and learn more: StickerYou on LinkedIn HighlightTA on LinkedIn
What you’ll do
Lead and support a 24/7 wide-format production team to ensure safe, efficient, and high-quality output. Manage daily production priorities, equipment maintenance, and staff performance while driving process improvements.
Requirements
Requires 3+ years of experience in digital or wide-format printing with a background in production leadership. Must possess strong technical knowledge of printing equipment, colour management, and the ability to manage team KPIs in a fast-paced environment.
Listed skills
- Dedicated · Preferred
- Software · Preferred
- Production · Preferred
- Recruitment · Preferred
- Technical · Preferred
- Leadership · Preferred
- staff · Preferred
- management · Preferred
- Process · Preferred
- Communication · Preferred
- Troubleshooting · Preferred
- maintenance · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Wide-format printing
- Digital printing
- Zund cutting
- People management
- Colour management
- Production leadership
- Troubleshooting
- RIP software
- Workflow optimization
- Quality control
- Epson printing
- Mimaki printing
- HP printing
- Performance management
- Process improvement
- Safety compliance
- Equipment Operation
- People Management
- Workflow Management
- Cutting Equipment
- Safety Procedures
- Artificial Intelligence
- Automation
- Management
- Color Management
- Communication
- Creativity
- Development Environment
- Digital Printing
- Employee Performance Management
- Packaging And Labeling
- International Finance
- Leadership
- Marketing
- Problem Solving
- Key Performance Indicators (KPIs)
- Employee Onboarding
- Operations
- Performance Review
- Production Process
- Team Leadership
- Troubleshooting (Problem Solving)
- Process Improvement
- Teamwork
Job areas
- Manufacturing
- Management & Leadership
- Trades
- Wide Format Specialist
- Printing Press Operator
- Printers
- Printing Press Operators
More jobs from HighlightTA
Data Migration Consultant
- Remote
- Canada, United States
- Posted Oct 1, 2026
Customer Success Manager
- Remote
- Canada
- Posted Sep 24, 2026
Senior Enterprise Account Executive
- Remote
- Toronto, Ontario, Canada, United States, Waterloo, Ontario, Canada
- Posted Sep 12, 2026
Director, Finance
- Hybrid
- Waterloo, ON
- Posted Sep 8, 2026
