Houseperson-Stoneridge Mountain Resort, Canmore AB

Job summary

Provide comprehensive cleaning services for designated hotel areas including guestrooms, lobbies, and offices to ensure a comfortable guest experience. Handle guest requests, maintain cleaning logs, and manage lost and found items according to policy.

Job details

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for Stoneridge Mountain Resort, Canmore AB Job Purpose: This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us Responsibilities Greets guests and responds to special requests. Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service. May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices. Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate. Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides. Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators. Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis. Properly handles lost and found items in accordance with department policies and security procedures. Performs other duties as assigned by Management. Keeps immediate supervisor promptly and fully informed of all problems or matters of significance. Skills Work experience as a Room Attendant or Houseman/Houseperson is preferred Experience with industrial cleaning equipment and products Good physical health and stamina Flexibility to work in shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High school diploma is a plus This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays. Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental Paid Vacation Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) Starting wage $19.05 based on experience

What you’ll do

Provide comprehensive cleaning services for designated hotel areas including guestrooms, lobbies, and offices to ensure a comfortable guest experience. Handle guest requests, maintain cleaning logs, and manage lost and found items according to policy.

Requirements

Previous experience as a Room Attendant or Houseperson is preferred, along with the ability to lift up to 50 pounds. Candidates should be flexible with shifts, including weekends and holidays, and possess strong organizational skills.

Benefits

• Medical • Dental • Paid Vacation • Same-day pay • Employee Assistance Program • Career Growth Opportunities • Manager Training Program • Reduced Room Rates • Third Party Perks

Listed skills

• Time management · Preferred
• Organization skills · Preferred
• Attention to detail · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Industrial Cleaning
• Organization Skills
• Attention To Detail
• Guest Service
• Time Management
• Physical Stamina
• Following Instructions
• Equipment Maintenance

Job areas

• Hospitality
• Customer Service & Support
• Trades