Certification Administrator

Job summary

Review applications and supporting documents for completeness and compliance, and follow up with applicants to obtain missing information. Maintain accurate records and correspondence, respond to inquiries, and support certification, licensing, and other administrative activities.

Job details

Since 1996, HR Associates has been a trusted partner to public and broader public sector organizations across Ontario. We specialize in placing interim professionals and administrative resources within the public, broader public, and not-for-profit sectors. Our consultants bring deep domain experience, a rigorous selection approach, and a strong commitment to client confidentiality. Our client is seeking a Certification Administrator for a temporary position supporting application review and licensing administration. This role combines detailed file assessment, client service, and accurate records management within a regulatory environment. Key Responsibilities Review applications and supporting documentation for completeness and compliance with established requirements. Follow up with applicants regarding missing information, documentation, and application requirements. Maintain accurate application records, correspondence, and information within internal systems. Respond to inquiries and provide professional client service throughout the application process. Support general certification, licensing, and administrative activities as required. Qualifications Previous experience in certification, licensing, regulatory administration, application processing, or a similar administrative environment. Strong attention to detail and ability to review documentation accurately. Excellent organizational skills with the ability to manage multiple files and priorities. Strong written and verbal communication skills. Proficiency with Microsoft Office and experience working with CRM or database systems. Experience within a regulatory, public sector, or not-for-profit environment is considered an asset. How to Apply If you are interested in this opportunity, please submit your resume for consideration. If you require accommodation during the recruitment process, please call 416-237-1500 x.235.

What you’ll do

Review applications and supporting documents for completeness and compliance, and follow up with applicants to obtain missing information. Maintain accurate records and correspondence, respond to inquiries, and support certification, licensing, and other administrative activities.

Requirements

Previous experience in certification, licensing, regulatory administration, application processing, or a similar administrative setting is required. Candidates should have strong attention to detail, organizational and communication skills, and proficiency with Microsoft Office and CRM or database systems; public sector or not-for-profit experience is an asset.

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Organization · Preferred
• written communication · Preferred
• Microsoft Office · Preferred
• CRM Systems · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Application Review
• Documentation Compliance
• Applicant Follow-Up
• Records Management
• Client Service
• Certification Administration
• Licensing Administration
• File Assessment
• Attention To Detail
• Organization
• Written Communication
• Verbal Communication
• Microsoft Office
• CRM Systems
• Database Systems
• Regulatory Administration

Job areas

• Administrative
• Government & Public Sector
• Customer Service & Support

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