Auto Retention Associate
- Abbotsford, BC
- On-site
- Posted Sep 3, 2026
- 1 position
$60,000–$75,000 / year
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Auto Retention Associate advises clients on automobile insurance products and builds relationships to meet sales and retention targets. They manage inbound and outbound calls, process payments, and perform administrative tasks to ensure a high-quality client experience.
Job details
The Auto Retention Associate advises clients on automobile insurance products and builds relationships to meet sales and retention targets. They manage inbound and outbound calls, process payments, and perform administrative tasks to ensure a high-quality client experience. Candidates must have at least one year of auto insurance experience and a Level 1 Insurance License. Strong communication skills, computer proficiency, and a high school education or equivalent are also required.
What you’ll do
The Auto Retention Associate advises clients on automobile insurance products and builds relationships to meet sales and retention targets. They manage inbound and outbound calls, process payments, and perform administrative tasks to ensure a high-quality client experience.
Requirements
Candidates must have at least one year of auto insurance experience and a Level 1 Insurance License. Strong communication skills, computer proficiency, and a high school education or equivalent are also required.
Benefits
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid time off
- Bonuses
- Commissions
- Paid birthday off
- Paid volunteer time
Listed skills
- Customer service · Preferred
- Detail-oriented · Preferred
- Sales · Preferred
- Communication Skills · Preferred
- Upselling · Preferred
- Payment Processing · Preferred
- Relationship Building · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Auto insurance
- Customer service
- Call center
- Sales
- Relationship building
- Communication skills
- Detail oriented
- Computer systems proficiency
- Upselling
- Cross-selling
- Payment processing
- Administrative duties
- ICBC Policy Centre
- BMS EPIC
Job areas
- Sales
- Customer Service & Support
- Finance & Accounting
- Administrative
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