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Application Engineer

  • Halifax, NS
  • Hybrid
  • Posted Oct 20, 2026
  • 1 position

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Employment type
Full-time
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week
Office presence
2 days per week
Seniority
Mid-Senior level
Application method
Direct apply is available

Job summary

Own complex Tier 3 application escalations, investigate root causes, and support and improve business-critical applications, middleware, and application servers. Troubleshoot APIs, integrations, authentication, and connectivity; use automation and continuous improvement to enhance application performance, reliability, and security.

Job details

🚀 WE’RE HIRING: Applications Engineer – Tier 3 📍 Canada, Halifax | Hybrid working – 2 days a week onsite Love solving the problems others can’t? Ready to make application services smarter? 👀 We’re looking for a hands-on Applications Engineer who thrives on complex technical challenges, gets to the root cause of issues and is always looking for a better way to do things. This is more than just troubleshooting. You’ll take ownership of critical application issues, drive permanent fixes and help shape the future of application support through automation, continuous improvement and AI-driven innovation. 🤖 🔧 What you’ll be doing: Taking ownership of complex Tier 3 escalations and root-cause investigations. Supporting and improving business-critical applications, middleware and application servers. Troubleshooting APIs, integrations, authentication and connectivity issues. Using scripting and automation to eliminate repetitive tasks and improve efficiency. Enhancing application performance, reliability and security. Collaborating with technical teams and exploring smarter, AI-powered ways of working. 💡 What we’re looking for: Someone with strong application engineering and troubleshooting skills, experience in enterprise application environments, and a solid understanding of Linux and/or Windows. Experience with Python, Bash, PowerShell, Ansible, APIs, monitoring tools or identity platforms would be a bonus. Just as importantly, you’ll bring curiosity, initiative and a genuine passion for making technology work better. 🌟 Why this role? Because you’ll have the opportunity to do more than keep the lights on. You’ll solve meaningful technical problems, reduce recurring issues, introduce smarter ways of working and make a real impact on how application services evolve. Think you’re the person who can make a difference? Or know someone who could be a great fit? 📩 Get in touch to find out more!

What you’ll do

Own complex Tier 3 application escalations, investigate root causes, and support and improve business-critical applications, middleware, and application servers. Troubleshoot APIs, integrations, authentication, and connectivity; use automation and continuous improvement to enhance application performance, reliability, and security.

Requirements

The role calls for strong application engineering and troubleshooting skills, experience in enterprise application environments, and a solid understanding of Linux and/or Windows. Python, Bash, PowerShell, Ansible, APIs, monitoring tools, or identity platforms are beneficial, along with curiosity and initiative.

Listed skills

  • Troubleshooting · Preferred
  • Root Cause Analysis · Preferred
  • Windows · Preferred
  • Linux · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Application Engineering
  • Troubleshooting
  • Root-Cause Analysis
  • Tier 3 Escalation Management
  • Enterprise Applications
  • Middleware
  • Application Servers
  • API Troubleshooting
  • Systems Integration
  • Authentication
  • Linux
  • Windows
  • Scripting
  • Automation
  • Application Performance
  • Monitoring

Job areas

  • Technology
  • Software
  • Customer Service & Support

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