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CLINICAL TEAM OPERATIONS LEADERSHIP - BASE

  • Burlington, Prince Edward Island, Canada
  • Remote
  • Posted Oct 4, 2026
  • 1 position

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Employment type
Full-time
Experience level
Lead · 10+ years
Minimum education
Bachelor’s degree
Posting language
English
Working hours
40 hours per week

Job summary

You will lead and manage complex programs by overseeing site resourcing, workforce planning, and cross-functional team coordination. Additionally, you will be responsible for developing program plans, managing budgets, and identifying process improvements to enhance efficiency.

Job details

Clinical Team Operations Leadership - Base At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise. As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide. As a Program Manager at ICON, you will lead and manage complex projects and programs across various departments, ensuring they are delivered on time, within scope, and within budget. What You Will Do: You will oversee site resourcing and workforce planning workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include: Leading the planning, execution, and delivery of complex programs, ensuring alignment with business objectives and strategic priorities. Coordinating cross-functional teams, including project managers, technical leads, and other stakeholders, to ensure seamless execution of program activities. Developing and managing program plans, timelines, budgets, and resources, monitoring progress and addressing any issues that may impact program success. Communicating program status, risks, and issues to stakeholders, providing regular updates and ensuring transparency throughout the program lifecycle. Identifying opportunities for process improvements and implementing best practices to enhance program efficiency, quality, and outcomes. Your Profile: You will have solid site resourcing and workforce planning experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: Bachelor's degree in business, project management, engineering, or a related field. A PMP or equivalent certification is a plus. Extensive experience in program management, with a proven track record of successfully delivering large-scale projects. Strong leadership and team management skills, with the ability to motivate and guide cross-functional teams in a matrix environment. Excellent organizational and problem-solving skills, with the ability to manage multiple projects and prioritize tasks effectively. Proficiency in project management tools and methodologies, with experience in risk management, budgeting, and resource allocation. Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Willingness to travel as required (approximately 25%) Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include: Competitive base salary and performance related incentives Health and wellbeing programmes including medical, dental, and vision coverage where applicable Retirement and pension plans Life assurance and disability coverage Employee assistance programmes and wellbeing resources Learning and development opportunities through structured training and career pathways Benefits may vary depending on role and location. Visit our careers site to read more about the benefits ICON offers. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here. Are you a current ICON Employee? Please click here to apply

What you’ll do

You will lead and manage complex programs by overseeing site resourcing, workforce planning, and cross-functional team coordination. Additionally, you will be responsible for developing program plans, managing budgets, and identifying process improvements to enhance efficiency.

Requirements

Candidates must hold a bachelor's degree in business, project management, engineering, or a related field. Extensive experience in program management and strong leadership skills in a matrix environment are required.

Benefits

  • Competitive base salary
  • Performance related incentives
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement plans
  • Pension plans
  • Life assurance
  • Disability coverage
  • Employee assistance programmes
  • Wellbeing resources
  • Learning and development opportunities

Listed skills

  • Problem solving · Preferred
  • Budgeting · Preferred
  • Leadership · Preferred
  • Risk Management · Preferred
  • Communication · Preferred
  • Project management · Preferred
  • Process Improvement · Preferred
  • Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Program management
  • Site resourcing
  • Workforce planning
  • Project management
  • Leadership
  • Team management
  • Cross-functional team coordination
  • Budgeting
  • Resource allocation
  • Risk management
  • Strategic planning
  • Problem-solving
  • Communication
  • Stakeholder management
  • Process improvement
  • Influencing Skills
  • Business Objectives
  • Strategic Prioritization
  • Planning
  • Motivational Skills
  • Interpersonal Communications
  • Problem Solving
  • Risk Management
  • Project Management
  • Operations
  • Project Management Professional Certification
  • Program Lifecycle Phase
  • Program Management
  • Resource Allocation
  • Workforce Planning
  • Team Management
  • Timelines
  • Process Improvement
  • Coordinating
  • Resourcing

Job areas

  • Management & Leadership
  • Healthcare
  • Consulting
  • Operations Leadership Intern
  • Clinical Supervisor / Manager
  • Health Service Managers
  • Medical and Health Services Managers

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