Personal Lines Flex Broker

This is an excellent opportunity for an experienced Personal Lines Broker who wants to step away from the routine of managing one book of business and instead use their expertise to support multiple brokerage teams, work in different environments, and provide high-quality service wherever they are needed. About the Opportunity Our client is a growing network of insurance brokerages looking for a Personal Lines Flex Broker to join their newly established Shared Services team. This is a unique opportunity for an experienced Personal Lines Broker who enjoys variety, flexibility, and supporting different teams rather than being tied to one office or book of business. You will provide Personal Lines servicing support across a network of brokerages, stepping in where additional capacity is needed and helping maintain a consistent, high-quality client experience. The role offers significant flexibility. Following the initial training period, the position can be fully remote or in-office depending on where support is required and the candidate's location. If you are located near the brokerage you are supporting, you may be expected to work in person. What You'll Do Provide day-to-day Personal Lines servicing using EPIC Support multiple brokerages across the network when additional capacity is required Handle Home, Auto, and Property insurance servicing Step into different brokerage environments and quickly adapt to their workflows Provide consistent, professional, and client-focused service Build strong relationships with clients and brokerage teams Work independently while managing changing priorities Provide additional support to teams during periods of increased workload Bring a positive, reliable, and adaptable approach to each assignment What We're Looking For 3–5+ years of Personal Lines brokerage experience Active RIBO license in good standing Strong, hands-on EPIC experience Comfortable adapting to different brokerage environments Ability to work independently with minimal ramp-up time Strong communication and interpersonal skills Client-focused approach with a strong commitment to service Organized, reliable, and adaptable Comfortable with variety and changing priorities Compensation & Benefits $45,000–$59,000 base salary, based on experience Health and dental benefits Employer pension matching 3 weeks vacation 6 personal days Volunteer day Pawreavement leave No travel expenses covered Why Consider This Opportunity? No sales targets No commission pressure No book ownership — focus entirely on servicing and supporting teams Work across multiple brokerages and teams Flexible remote, hybrid, or in-office arrangements depending on assignment and location Opportunity to gain exposure to different brokerage environments and workflows Join a growing Shared Services team with a collaborative culture Ideal for someone who enjoys variety rather than a traditional one-book, one-office role Training & Work Arrangement The successful candidate will be required to attend the Cambridge, ON head office for the first week of training. Following training, the position can be fully remote, subject to location and assignment requirements. Candidates who live near the brokerage they are supporting may be expected to work from that office, while candidates located farther away would not be expected to commute. At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

Provide day-to-day Personal Lines servicing for home, auto, and property insurance across a network of multiple brokerages. Support various teams by adapting to different workflows to maintain a high-quality client experience.

Requires 3-5+ years of Personal Lines brokerage experience and an active RIBO license in good standing. Must have strong hands-on experience with EPIC software and the ability to work independently.

• Health benefits • Dental benefits • Employer pension matching • 3 weeks vacation • 6 personal days • Volunteer day • Pawreavement leave

• Time managementPreferred

Identified from the job description. Confirm important requirements above.

• Personal Lines Servicing
• EPIC Software
• Home Insurance
• Auto Insurance
• Property Insurance
• Client Relationship Management
• Adaptability
• Time Management
• Interpersonal Communication

• Finance & Accounting
• Customer Service & Support
• Sales

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Ontario, Canada

Seniority

Not Applicable

Application method

Direct apply is available