Bilingual Contract Administrator – Insurance

Job summary

Process advisor contracting, licensing, business transfers, and ongoing administrative requests across multiple systems, ensuring accuracy and compliance with policies and regulatory requirements. Manage a high volume of requests within service-level agreements, resolve issues, maintain records, and communicate with internal and external partners in English and French.

Job details

Bilingual Contract Administrator – Insurance Location: Ontario – 100% Remote Duration: 3 months, with potential extension/conversion Start: November 2, 2026 Hours: 37.5 hours/week, Monday–Friday, initially 8:00 AM–4:00 PM Language: Fluent English & French required Role Overview Seeking a Bilingual Contract Administrator to support advisor contracting, licensing and transfers of business within a large insurance organization. The role involves high-volume administrative processing, working across multiple distribution systems and ensuring requests are completed accurately and within established service-level agreements. Key Responsibilities Review contracting requirements and process new advisor requests across multiple systems. Review advisor licensing against contracting and provincial requirements. Research and process transfers of business between advisors. Complete ongoing administrative maintenance for contracted advisors. Ensure transactions comply with established policies, regulatory requirements and internal procedures. Manage a high volume of requests while consistently meeting SLAs. Communicate with internal and external partners in both English and French. Research and resolve contracting, licensing and administrative issues. Maintain accurate records and documentation. Provide strong customer service and relationship management while working independently in a remote environment. Must-Have Qualifications Fluent written and verbal English and French. Previous experience or strong working knowledge of the insurance industry. Administrative experience within a high-volume, deadline-driven environment. Experience working with and meeting SLAs. Strong Excel skills. Experience working with complex systems, or demonstrated ability to quickly learn new software and processes. Strong organizational and priority-management skills. Excellent attention to detail. Strong customer service and relationship-management skills. Ability to work independently and build effective working relationships in a fully remote environment. Nice-to-Have Knowledge of insurance advisor licensing requirements across Canadian provinces. Previous advisor contracting, licensing or distributor services experience. Experience processing transfers of business. Bachelor's degree or other post-secondary education. Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting

What you’ll do

Process advisor contracting, licensing, business transfers, and ongoing administrative requests across multiple systems, ensuring accuracy and compliance with policies and regulatory requirements. Manage a high volume of requests within service-level agreements, resolve issues, maintain records, and communicate with internal and external partners in English and French.

Requirements

Fluent written and verbal English and French, insurance industry experience or strong working knowledge, and administrative experience in a high-volume, deadline-driven environment are required. Candidates should have strong Excel skills, the ability to learn complex systems, excellent organization and attention to detail, and strong customer service and relationship-management skills; advisor licensing or contracting experience and post-secondary education are preferred.

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• issue resolution · Preferred
• Priority Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• English-French Bilingual Communication
• Insurance Industry Knowledge
• Contract Administration
• Advisor Licensing
• High-Volume Administrative Processing
• Service-Level Agreement Management
• Microsoft Excel
• Complex Systems
• Organizational Skills
• Priority Management
• Attention to Detail
• Customer Service
• Relationship Management
• Issue Resolution
• Recordkeeping
• Independent Remote Work

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support

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