Customer Service Representative

Oshawa, ON
On-site
Posted Oct 15, 2026
1 position

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Employment type: Contract
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level
Application method: Direct apply is available

Job summary

Provide customer support in person and through mail and telephone, responding to inquiries and sharing pricing and delivery information. Process orders, assignments, records, and auction paperwork, while completing data entry and clerical tasks to support branch operations.

Job details

Insight Global is looking for an excellent Customer Service Representative for the world's largest industrial auctioneering company and trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. The Customer Service Representative plays such a meaningful role in the operation of the branch and service center. The Customer Service Representative will be providing outstanding customer experience both in person and through various communication channels to help the organization focus on business and branch growth. Responsibilities include: Provide a variety of customer support services through the mail, telephone, and direct personal contact at the office Process orders and assignments and enter data into the internal computer systems Reference pricing and delivery information Respond to customer questions, inquiries, and requests Set up new and maintain existing records Perform word processing assignments, filing, and related clerical duties Process paperwork in preparation for auction day, securing necessary approvals. REQUIRED SKILLS AND EXPERIENCE Previous work experience involving direct, in-person contact with customers Experience with computers, excellent data entry and keyboarding skills Commitment to providing exceptional customer service Ability to work well and maintain a positive attitude in high-pressure situations Ability to work well as part of a team and contribute wherever needed Bilingual in French and English an asset

What you’ll do

Requirements

Previous experience in direct, in-person customer contact, computer proficiency, and strong data-entry and keyboarding skills are required. Candidates should be committed to excellent customer service, work well under pressure, and contribute as part of a team; French-English bilingualism is an asset.