Directeur(trice) d'unité, Indemnisation - Habitation

French posting

Montréal, QC
Hybrid
Posted Oct 8, 2026
1 position

$101,800–$124,400 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 3+ years
Minimum education: Professional degree
Apply by: Oct 21, 2026
Posting language: English
Working hours: 35 hours per week
Office presence: 3 days per week

Job summary

The unit director will manage team performance, ensure quality claims processing, and oversee resource allocation to meet corporate objectives. They are also responsible for process improvements, decision-making on claims files, and promoting the company's business principles.

Job details

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. Salary range (but not limited to): 101,800 - 124,400 About the role Nous cherchons un(e) Directeur(trice) d'unité, Indemnisation - Habitation pour notre équipe grandissante! Mode hybride 3 jours par semaine au bureau. Ce que vous accomplirez chez nous : Contribuer à la réalisation des objectifs corporatifs et régionaux en mesurant la performance de son équipe, en assurant la qualité du traitement des sinistres, le niveau de respect des normes, des procédures et de la productivité. Gérer les activités de son équipe en organisant, planifiant et contrôlant l'utilisation optimale des ressources humaines, financières et matérielles selon le budget, tout en favorisant le travail d'équipe et en orientant leur formation sur le plan technique. Participer à l'amélioration des processus opérationnels. Prendre les décisions pour son équipe concernant le traitement des dossiers sinistres et le paiement des indemnités en conformité avec les normes de l'entreprise. Promouvoir l'image de marque et les principes d'affaires auprès des partenaires. Procéder à des auditions de dossiers actifs tout au long de l’année. Ce que vous mettrez à profit : Baccalauréat en administration des affaires ou combinaison équivalente de formation et d’expérience Expérience d'au moins 3 ans à titre d'expert en sinistres (expérience habitation un atout) Expérience de gestion d’équipe d'experts en sinistres Détenir un certificat d'expert en sinistres Connaissances pointues de l'assurance des particuliers et des entreprises ainsi que de la responsabilité civile. Aptitudes et connaissances optimales des systèmes informatiques Se soucier des gens Ce rôle est admissible à une prime de recommandation. #mesRéférences3000 Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team. We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

What you’ll do

Requirements

Candidates must hold a bachelor's degree in business administration and possess at least 3 years of experience as a claims adjuster. A valid claims adjuster certificate and experience in team management are required.