Optician

Company Description IRIS The Visual Group is a Canadian eye care leader with over 30 years of experience dedicated to improving the vision of Canadians. The organization offers high-quality products and professional services through a large, collaborative network of Optometrists, Opticians, and Ophthalmologists. IRIS focuses on continually evolving the eye care experience for both patients and team members, fostering a tight-knit, supportive work environment. Guided by the values of passion, honesty, and respect, IRIS promotes authenticity, fairness, inclusiveness, and a strong commitment to colleagues and patients. Role Description This full-time Optician role is an on-site position located in Montreal, QC. The Optician will advise patients on lens options, frames, and coatings, ensuring that eyewear meets prescription requirements and lifestyle needs. Day-to-day responsibilities include interpreting prescriptions, taking measurements, fitting and adjusting eyeglasses, and supporting contact lens dispensing in collaboration with Optometrists and other eye care professionals. The role also involves educating patients about lens technologies, maintaining a high standard of customer service, and contributing to overall clinic operations, including follow-up care and product selection. The Optician will work as part of a multidisciplinary team, helping deliver an exceptional and consistent IRIS experience. Qualifications Strong technical skills in optics and a solid understanding of lens designs, materials, and frame adjustments. Experience working alongside Optometrists or within an optometry setting to support eye exams and eyewear prescriptions. Proven commitment to customer service and customer satisfaction, with the ability to provide clear, empathetic guidance to patients. Knowledge of basic eye exam procedures and the ability to explain results and recommendations in a patient-friendly manner. Relevant Optician certification or licensure in Quebec, or eligibility to obtain it, and prior experience in a retail or clinical eye care environment. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative, multidisciplinary team. Attention to detail, accuracy in measurements and record-keeping, and comfort using practice management or optical software. Ability to stand for long periods, perform fine manual adjustments, and adapt to a fast-paced, patient-focused environment.

The Optician advises patients on lens and frame options while ensuring eyewear meets prescription and lifestyle needs. Key duties include interpreting prescriptions, fitting eyeglasses, and collaborating with optometrists to provide comprehensive eye care.

Candidates must possess relevant Optician certification or licensure in Quebec and have experience in a retail or clinical eye care setting. Strong technical skills in optics and a commitment to high-quality customer service are required.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Lens Design
• Frame Adjustment
• Prescription Interpretation
• Contact Lens Dispensing
• Customer Service
• Patient Education
• Optical Software
• Interpersonal Communication
• Technical Optics
• Measurement Accuracy

• Healthcare
• Retail
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Aug 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available