IRIS The Visual GroupVerified Job Source

Receptionist - Optometrist assistant

Cochrane, AB
On-site
Posted Oct 6, 2026
1 position

Opens an external site

Employment type: Part-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also assist doctors by performing pre-testing, preparing exam rooms, and educating patients on contact lens care.

Job details

IRIS COCHRANE is looking for a Receptionist / Optometric assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * High proficiency in English: be able to fluently communicate in English, both verbally and in writing * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Cochrane resident preferred Evening schedule : Wednesday Weekend schedule : Saturday

What you’ll do

Requirements

Candidates must have strong customer service experience and excellent English communication skills, both verbal and written. The role requires the ability to work in a fast-paced environment, handle high call volumes, and work effectively within a team.